Resort General Manager

Description

Summary: Seeking an experienced Resort General Manager to oversee luxury resort operations, inspire high-performing teams, and drive operational excellence while ensuring guest satisfaction and financial performance. Highlights: 1. Lead a premium hospitality property known for exceptional service 2. Become a key member of our executive management team 3. Invest in executive leadership training and career advancement **About the Role:** At NewPark Resort and Hospitality Group, we believe exceptional guest experiences begin with outstanding leadership. Our luxury resort is committed to delivering world class hospitality, personalized service, and unforgettable stays for business and leisure travelers alike. We are seeking an experienced **Resort General Manager** to oversee all aspects of resort operations, inspire high performing teams, and drive operational excellence while maintaining the highest standards of guest satisfaction and financial performance. **Why Work With Us?** **Luxury Destination:** Lead a premium hospitality property known for exceptional service, elegant accommodations, and memorable guest experiences. **Executive Leadership:** Become a key member of our executive management team, influencing strategic decisions and shaping the long term success of the resort. **Operational Excellence:** Work with experienced department leaders across rooms, food and beverage, engineering, finance, sales, and guest services to deliver seamless operations. **Professional Development:** We invest in executive leadership training, international hospitality conferences, and career advancement opportunities to help you grow professionally. **Key Responsibilities:** **Resort Leadership:** Direct all daily resort operations while ensuring outstanding guest experiences, operational efficiency, and compliance with company standards. **Financial Performance:** Develop annual budgets, manage operating expenses, maximize revenue opportunities, and achieve profitability targets through sound business strategies. **Team Development:** Recruit, mentor, and lead department heads while fostering a culture of accountability, collaboration, and continuous improvement. **Guest Experience:** Maintain exceptional service standards by proactively addressing guest feedback, implementing service enhancements, and ensuring high satisfaction ratings. **Business Strategy:** Identify growth opportunities, strengthen market positioning, and collaborate with commercial teams to increase occupancy, revenue, and brand recognition. **Compliance and Quality:** Ensure compliance with health, safety, regulatory, and hospitality standards while maintaining the highest levels of operational quality throughout the property. **What We Are Looking For:** **Experience:** Minimum of 8 years of progressive leadership experience in luxury hotels or resorts, including at least 3 years as a General Manager, Resort Manager, or Director of Operations. **Hospitality Expertise:** Strong understanding of hotel operations including rooms division, food and beverage, finance, sales, revenue management, engineering, and guest services. **Leadership Skills:** Proven ability to lead large multidisciplinary teams, build strong workplace culture, and consistently deliver exceptional business results. **Business Acumen:** Demonstrated success managing budgets, improving profitability, increasing guest satisfaction, and implementing operational improvements. **Communication:** Excellent interpersonal, presentation, and stakeholder management skills with the ability to build lasting relationships with guests, employees, business partners, and ownership groups. **Mindset:** A service driven executive who leads by example, embraces innovation, makes data informed decisions, and is passionate about creating exceptional hospitality experiences while delivering sustainable business growth. Pay: QAR25,000\.00 \- QAR35,000\.00 per month Work Location: In person