Description
Summary:
Seeking a reliable IT Support Technician to provide daily technical assistance and maintain the company's IT systems, network, and equipment.
Highlights:
1. Provide first-level technical support for hardware and software issues
2. Maintain and troubleshoot IT systems, networks, and equipment
3. Ensure proper IT security practices and assist with cybersecurity
**Job Description:**
We are looking for a reliable and technically skilled **IT Support Technician** to provide day\-to\-day technical support to our employees and maintain the company’s IT systems, computers, network, and other equipment.
**Key Responsibilities:**
* Provide first\-level technical support to employees for hardware and software issues.
* Install, configure, and maintain computers, laptops, printers, scanners, and other IT equipment.
* Troubleshoot Windows, Microsoft Office, email, internet, and network\-related issues.
* Manage user accounts, passwords, access permissions, and basic system configurations.
* Maintain and troubleshoot LAN, Wi\-Fi, routers, switches, and other network equipment.
* Install and update software, antivirus, and security applications.
* Monitor and maintain regular data backup procedures.
* Troubleshoot CCTV, access control, and other basic office technology when required.
* Maintain an updated inventory of IT equipment and software licenses.
* Coordinate with external IT service providers when specialized support is required.
* Ensure proper IT security practices and assist employees with cybersecurity\-related issues.
* Maintain documentation of IT assets, configurations, and technical issues.
Pay: QAR3,000\.00 \- QAR5,000\.00 per month
Work Location: In person