Sales Coordinator

Description

Summary: The Sales Coordinator provides comprehensive support to the Sales Team by managing customer enquiries, quotations, sales orders, and documentation, ensuring smooth order execution. Highlights: 1. Support Sales Team through comprehensive customer and order management 2. Coordinate with multiple internal departments for smooth processing 3. Ensure timely execution of customer orders from enquiry to delivery Job Summary The Sales Coordinator will provide comprehensive support to the Sales Team by managing customer enquiries, quotations, sales orders, documentation, and coordination with internal departments. The role will ensure smooth and timely execution of customer orders from enquiry through delivery. Key Responsibilities * Handle customer enquiries through phone calls, emails, WhatsApp, and other communication channels. * Prepare and follow up on quotations, proposals, sales orders, and related documents. * Coordinate with customers regarding orders, payments, delivery schedules, and product availability. * Coordinate closely with **Sales, Procurement, Warehouse, Logistics, Accounts, and other relevant departments** to ensure smooth order processing. * Monitor customer orders and provide timely updates to customers and the Sales Team. * Maintain accurate customer, quotation, order, and sales records in the ERP/CRM system. * Coordinate delivery and installation schedules where applicable. * Follow up on pending quotations and customer enquiries to support sales conversion. * Prepare daily, weekly, and monthly sales reports as required. * Assist the Sales Team with administrative and operational activities. * Handle customer requests and complaints professionally and coordinate with the relevant departments for resolution. * Ensure all sales documentation is complete and maintained properly. * Perform other duties as assigned by the Reporting Manager. Requirements * Bachelor’s degree or Diploma in Business Administration, Sales, Marketing, or a related field. * **2–4 years of experience in Sales Coordination**, preferably within **HORECA, hospitality supplies, trading, retail, or a related industry**. * Previous experience in Qatar is preferred. * Strong communication, coordination, and follow\-up skills. * Good customer service and relationship management skills. * Proficiency in **MS Office, particularly Excel and Word**. * Experience with ERP/CRM systems is an advantage. * Ability to manage multiple tasks and meet deadlines. * Good command of **English**; Arabic is an advantage. * Candidates who can join immediately or with a short notice period are preferred. Pay: QAR5,000\.00 \- QAR7,000\.00 per month