CRM Officer

Description

Summary: Manage and update CRM records, coordinate with departments, follow up on leads, and support the team in tracking project progress. Highlights: 1. Construction or consultant background is mandatory 2. Arabic native speaker is required 3. Proficiency in Microsoft Office and CRM systems **Job Description:** * Manage and update CRM system records and customer data. * Coordinate with internal departments to ensure accurate project and client information. * Follow up on leads, client requests, and pending tasks within the CRM system. * Prepare reports and maintain proper documentation. * Support the team in tracking project progress and communication logs. * Ensure all CRM entries are updated accurately and on time. **Qualifications \& Requirements:** * Bachelor’s degree in Business Administration, Engineering, or related field. * Minimum 5 years of experience in construction companies or engineering consultancy firms. * **Construction or consultant background is mandatory.** * **Arabic native speaker is required.** * Previous experience in CRM coordination or administrative roles is preferred. * Good communication and organizational skills. * Proficiency in Microsoft Office and CRM systems. * Ability to work under pressure and handle multiple tasks. * Attention to detail and strong follow\-up skills. * Good command of English. Work Location: In person