Description
Summary:
This role involves maintaining recreation facilities, assisting guests, promoting services, and adhering to health and safety regulations while upholding a professional image.
Highlights:
1. Maintain cleanliness and orderliness of recreation facilities
2. Assist guests with spa and recreation equipment usage
3. Promote facilities and memberships to hotel residents
**Your day to day**
* Keeps gym area and equipment neat and orderly.
* Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room.
* Promote the facilities to hotel residents and perspective members for membership.
* Handles Kids Club and game room
* Informs malfunctioning lighting and mechanical equipment.
* Assisting the guest in the use of the Spa – sauna, steam \& hot tub.
* Adhere to all health and safety regulations
* To maintain the appropriate attitude and physique to reflect and promote the image of recreation and fitness center.
* Adhere to all health and safety regulations
* Present at the recreation reception and answers the phone, obtains and delivers phone messages.
**What we need from you**
**GENERAL*** Communicate effectively with all other departments
* Ability to work a flexible roster
* Attend meetings, training sessions and any other required meeting or training session.
* Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
* Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
* Consistently meet hotel standard of room presentation.
* Able to meet productivity targets.
* Guest satisfaction and feedback
* Achieve on time completion of all rooms under supervision in accordance with hotel service standards.
**PERSONAL CHARACTERISTICS**
**Education*** Ability to speak and understand English, Arabic is preferred but not mandatory.
* Able to read and write English
**Experience*** Prior Recreation or Housekeeping experience
**Technical*** Thorough understanding of correct manual handling techniques
**Personal Attributes*** ‘Can do’ attitude and a high level of energy
* Professionally groomed
* Able to work well independently
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.