F&B Captain

Description

Summary: Support the hotel's Food & Beverage operation to maximize guest satisfaction, team performance, and business results by ensuring high-quality products and service in a strong team environment. Highlights: 1. Maximize guest satisfaction and business results in Food & Beverage operations 2. Promote guest satisfaction and maintain a safe, sanitary work environment 3. Develop a strong team environment and deliver prompt, courteous service **Company Description** Founded in 1933 in Portugal, Tivoli Hotels \& Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests **Job Description** Support the overall Food \& Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food \& Beverage standards. Further you handle daily team member relations and encourage problem solving by team members through proper training and empowerment. **Qualifications** * Able to communicate in English, additional language is an advantage * Well\-groomed and a high standard of personal hygiene required * Enthusiastic and willing to learn * Positive attitude and pleasant personality. * Must currently hold the role applying for. * Should have qualifications matching to position applying for. * A positive and energetic attitude. * Be able to work under pressure \& flexible to work within a dynamic team environment. * Excellent team player. * Trackable references to support the role applied for.