Summary: This role involves investigating operational issues, responding to support requests, producing software designs, performing system maintenance, developing and executing test plans, and managing small-scale projects. Highlights: 1. Investigate and resolve operational issues and support requests 2. Develop and interpret software designs and execute test plans 3. Manage small-scale projects and ensure compliance with standards * Investigate operational issues, problems, and requests for support, in coordination with colleagues and other stakeholders, seeking effective solutions and takes appropriate action for resolution * Respond to requests for support by means of modifications to system parameters, workarounds, reconfiguring systems, training users, or escalating to systems development staff or software suppliers * Monitor progress of requests for support and ensure users and other stakeholders are kept informed. Take corrective action to avoid or minimize delays * Produce logical software designs showing for example: processes, objects, data flows, inputs, stored data, and outputs * Perform tasks associated with operations, administration and maintenance tasks for Business Applications, Database Management Systems, and related Tools \& Technologies * Develop, interpret, and execute test plans to verify correct operation of completed software * Define, document, and execute small\-scale projects (or sub\-projects) actively participating in all phases of the project. Identify, assess, and manage risks and issues which might impact on the success of the project * Participate in meetings with stakeholders and assists in presenting issues and solutions * Ensure compliance with information security policies, procedures, and standards * Ensure all work is carried out and documented in accordance with required standards, policies, and procedures Pay: QAR15,000\.00 \- QAR20,000\.00 per month Education: * Bachelor's (Required) Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
