Description
Job Summary:
Input and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservation records, and respond to guest inquiries.
Key Responsibilities:
1. Responsible for updating records, files, and reservations, and responding to guest inquiries
2. Use standard office equipment and word processing, spreadsheet software
3. Maintain confidentiality of proprietary information and protect company assets
**Additional Information**
**Job Number**26112324
**Job Category**Administrative
**Location**Salwa Road, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
**Job Summary**
Input and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, and reservation records, and respond to guest inquiries. Transmit information or documents using computers, mail, or fax machines. Operate standard office equipment other than computers. Use word processing, spreadsheet, database, or presentation software to draft letters, memos, and other documents. Handle incoming and outgoing mail, including date-stamping and distributing received items. Create and maintain computer-based and paper-based filing and organization systems for records, reports, documents, etc. Write, copy, sort, and file records related to office activities, business transactions, and other activities. Enter and retrieve job-related information using computers and/or point-of-sale systems.
Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information and protect company assets. Welcome and thank all guests according to company standards; anticipate and meet guest service needs; assist guests with disabilities and appreciate their sincere appreciation. Communicate with others using clear and professional language; write and review written documents accurately and completely, and answer telephone calls with appropriate etiquette. Establish and maintain positive working relationships with others; support the team in achieving common goals; listen and respond appropriately to questions from other employees. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds (4.54 kg) without assistance from others. Perform other reasonable job duties as requested by supervisors.
*Marriott International is committed to being an equal opportunity employer, welcoming all applicants and providing equal employment opportunities. We strive tirelessly to create a work environment that values and celebrates the unique backgrounds of our employees. The interplay of our employees’ cultures, talents, and experiences is our greatest strength. We pledge not to discriminate against anyone based on any protected characteristic, including disability, veteran status, or any other characteristic protected by applicable law.*
Westin Hotels & Resorts is dedicated to helping guests regain their travel rhythm and enhance their sense of well-being when needed, supporting them in always presenting their best selves. As a leading hotel brand focused on guests’ physical and mental wellness balance, we require passionate and dedicated hotel teams to integrate our distinctive brand philosophy into the guest experience, and we also expect employees to embrace and practice healthy lifestyles both inside and outside the hotel. We seek individuals who are energetic, optimistic, and adventurous. If you share and advocate for a healthy lifestyle, we sincerely invite you to join Westin and grow together. **Set sail from here**, realize your personal value, **pursue** your life goals, **integrate** into an outstanding international team, and **showcase** your authentic self.