Description
Summary:
Seeking a proactive Sales Executive/Cashier with proven barista experience to join a dynamic team, providing excellent customer service and contributing to business growth.
Highlights:
1. Skilled in sales, customer relations, and coffee beverage preparation
2. Opportunity to build meaningful client relationships
3. Contribute to business growth in a fast-paced, creative environment
We are seeking a **proactive and results\-driven Sales Executive/Cashier** to join our dynamic team at **Cupcake Queen Qatar**. The ideal candidate is someone who is not only skilled in sales and customer relations but also has **proven barista experience** capable of preparing a variety of **hot and cold coffee beverages** with precision and creativity.
If you’re passionate about providing excellent customer service, building meaningful client relationships, and contributing to business growth in a fast\-paced, creative environment, we’d love to hear from you!
**Key Responsibilities**
**Customer Engagement \& Sales:**
* Build and maintain positive relationships with customers through WhatsApp, phone calls, and in\-person communication.
* Identify and nurture potential customers to expand the company’s reach.
* Research and analyze sales trends to identify upselling and cross\-selling opportunities.
* Act as a liaison between the company and its current or potential markets.
* Gather market and customer insights to assist with pricing, delivery schedules, and customer\-specific requirements.
* Support management with feedback and suggestions for new products, flavors, and promotions.
* Regularly review personal performance and aim to exceed sales targets.
* Accurately record and report sales transactions and daily activities to the sales department.
**Barista \& Product Handling:**
* Prepare and serve **hot and cold coffee beverages** (such as espresso, cappuccino, latte, iced coffee, frappes, etc.) according to company recipes and standards.
* Ensure the **cleanliness and organization of the coffee station**, including equipment maintenance and restocking supplies.
* Maintain knowledge of beverage recipes, presentation styles, and flavor pairings to enhance the customer experience.
* Ensure that all beverages are prepared with high quality, consistency, and attention to detail.
**Order Coordination \& Service:**
* Handle the **packing of cakes, pastries, and balloon orders** with care and accuracy.
* Coordinate closely with **Cake Decorators and Pastry Chefs** to ensure all order details are correctly executed and updated as needed.
* Provide **accurate pricing** for specific orders and inquiries, especially those related to **events and customized requests**.
* Coordinate with **Drivers** to ensure timely delivery and smooth service fulfillment.
**Teamwork \& Representation:**
* Collaborate effectively with team members to achieve store sales and service goals.
* Represent **Cupcake Queen Qatar** at trade exhibitions, events, and product demonstrations.
* Take on additional tasks assigned by management to support sales operations and improve workflow.
**Requirements**
* **Gender:** Female
* **Experience:** Minimum of **1 year in sales or cashiering**; **barista experience is required** (coffee preparation — hot and cold).
* **Industry:** Confectionery or café experience is a strong advantage.
* **Language:** Fluency in **English** required.
* **Skills:** Excellent communication, customer service, and multitasking abilities.
* **Personality:** Energetic, organized, and detail\-oriented with a passion for customer satisfaction.
**Salary \& Benefits**
* **Salary:** Starting from **QAR 2,500 per month**, based on experience and qualifications.
* Additional benefits to be discussed during the interview.
**Join Us!**
If you’re ready to bring your energy, dedication, and barista skills to our growing team, apply now and become part of **Cupcake Queen Qatar**, where every cup, cake, and customer matters.
Job Types: Full\-time, Contract
Contract length: 24 months
Pay: From QAR2,500\.00 per month
Application Question(s):
* NOC ready?
Language:
* English (Required)
Location:
* Doha (Required)
Work Location: In person