IT Support Specialist

Description

Summary: Seeking a dedicated IT Support Specialist to provide technical assistance, maintain IT infrastructure, and ensure smooth day-to-day operations in a fast-paced environment. Highlights: 1. Opportunity to grow within a reputable IT solutions provider 2. Exposure to diverse IT projects and advanced technologies 3. A collaborative, supportive, and innovation-driven environment XF XEFW85 CC LLC is a growing technology solutions provider committed to delivering reliable IT services across diverse industries. Our Lusail branch is focused on supporting business operations by ensuring secure, efficient, and uninterrupted IT systems. Position Overview We are seeking a dedicated **IT Support Specialist** to provide technical assistance, maintain IT infrastructure, and ensure smooth day\-to\-day operations. This role requires strong troubleshooting skills, technical expertise, and the ability to support users in a fast\-paced environment. Key Responsibilities * Provide first\-line IT support to employees and clients. * Diagnose and resolve hardware, software, and network issues. * Install, configure, and maintain IT systems, applications, and equipment. * Ensure compliance with IT security policies and best practices. * Document support requests, resolutions, and system updates. * Collaborate with IT teams on upgrades, integrations, and system improvements. * Train staff on IT tools, applications, and procedures. * Liaise with vendors and service providers for technical support. Qualifications * Bachelor’s degree in Information Technology, Computer Science, or related field. * 2–4 years of experience in IT support or system administration. * Strong knowledge of Windows, Microsoft Office, and networking fundamentals. * Experience with troubleshooting hardware, software, and connectivity issues. * Familiarity with IT security practices and compliance standards. * Excellent communication, problem\-solving, and customer service skills. * Ability to multitask and prioritize in dynamic business settings. * Fluency in English; Arabic proficiency is an advantage. What We Offer * Competitive salary and benefits package. * Opportunity to grow within a reputable IT solutions provider. * Exposure to diverse IT projects and advanced technologies. * A collaborative, supportive, and innovation\-driven environment. How to Apply Interested applicants may send their **CV and cover letter via Indeed or directly to XF XEFW85 CC LLC’s recruitment team in Lusail, Qatar**, highlighting their IT support expertise, achievements, and vision for advancing reliable IT services. Pay: Up to QAR650,000\.00 per year Work Location: In person