Description
Summary:
This position involves handling general administrative tasks and supporting the Sales and Marketing department, promoting brand image and responding to customer inquiries.
Highlights:
1. Handling administrative tasks for sales and marketing
2. Promoting brand image and customer satisfaction
3. Developing positive professional relationships
**Additional Information**
**Job Number**26111399
**Job Category**Sales \& Marketing
**Location**The Pearl Island, Doha, Qatar, Qatar, 14875
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Handle general administrative tasks to support the Sales and Marketing department (e.g., filing, sending emails or faxes, data entry, photocopying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or event orders). Promote the brand’s image both internally and externally. Compile materials and create information packs (e.g., brochures, promotional materials). Apply sales techniques that maximize revenue while retaining existing Marriott customers. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) using the software employed during the sales process. Respond to customer inquiries regarding hotel facilities/services (e.g., operating hours, room types and rates, offers, promotions, entertainment, restaurants, special events). Serve as a point of contact for customers and communicate with them via telephone and email to address questions and requests. Follow and implement all chain policies and procedures; ensure wearing a clean and complete uniform; maintain a neat and professional appearance at all times on property; respect confidentiality when disseminating information specific to the brand and/or hotel and protect all company assets. Greet and welcome all guests according to brand standards; anticipate and respond to their needs; and thank them warmly. Use clear and courteous language in all communications; prepare and proofread written documents accurately and thoroughly; answer the telephone using appropriate language. Develop positive and constructive professional relationships with peers; collaborate and support one another to achieve common goals; listen and respond appropriately to other employees’ concerns. Comply with quality requirements and standards. Move, lift, carry, pull, and place loads weighing up to 4.5 kilograms independently. Perform all other duties assigned by supervisors that are consistent with this position.
RECOMMENDED QUALIFICATIONS
Education Level:High school diploma or equivalent secondary education.
Related Work Experience:At least 1 year of related work experience.
Supervisory Experience:None.
Licenses or Certifications:None.
*At Marriott International, we are committed to fostering equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities for all. We have created an environment where our associates’ unique attributes are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.*
Combining timeless elegance with avant-garde spirit, the St. Regis Hotels \& Resorts brand delivers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the opening of the first St. Regis hotel in New York—founded by John Jacob Astor IV at the dawn of the 20th century—the brand has consistently offered guests personalized, impeccable, and anticipatory service through its caring staff, who blend classic refinement with modern sensibility, and its exclusive butler service. We invite you to explore our job opportunities. By joining the St. Regis team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible global team, and **become** the best version of yourself.