Senior Community Operations Manager

Description

Summary: Seeking a Senior Community Operations Manager to lead large-scale outreach and social service operations, driving strategic initiatives and optimizing service delivery for social impact. Highlights: 1. Lead strategic initiatives for community engagement and support programs. 2. Oversee outreach and social service operations, optimizing service delivery. 3. Contribute to meaningful community engagement and lasting social impact. **About the Role:** At Ambulantes Community Outreach and Social Services, we believe meaningful community engagement and accessible support programs are essential for building stronger and more resilient communities. We provide social services, outreach initiatives, and humanitarian support programs that help individuals, families, and organizations access resources, improve wellbeing, and strengthen community connections. We are looking for a Senior Community Operations Manager who can oversee large\-scale outreach and social service operations while leading strategic initiatives, operational planning, and cross\-functional coordination across community\-focused programs. You will manage multidisciplinary teams, optimize service delivery processes, and support initiatives that strengthen community impact, operational efficiency, and stakeholder engagement. You are not simply managing operations; you are helping build programs that create measurable and lasting social impact. **Why Work With Us?** **The Environment:** We provide a collaborative and mission\-driven workplace where compassion, innovation, and operational excellence are encouraged across every department and outreach initiative. **Community Impact:** You will have direct involvement in outreach programs, public engagement initiatives, and humanitarian support activities that positively influence communities and organizational growth. **Operational Excellence:** We combine community service expertise, operational management systems, and outreach strategies designed to improve service quality, stakeholder engagement, and program effectiveness. **Growth:** We support continuous professional development through leadership workshops, nonprofit management programs, and international community development conferences that help our teams remain competitive in evolving social service environments. **Key Responsibilities:** **Community Operations Leadership:** Oversee daily outreach and social service operations including program coordination, operational planning, workflow management, and performance monitoring across multiple initiatives. **Operational Strategy:** Develop and implement strategies that improve operational efficiency, strengthen community engagement, and support sustainable program growth and service delivery. **Team Leadership:** Lead and mentor outreach coordinators, volunteer supervisors, administrative staff, and support teams. Conduct performance reviews and support employee development initiatives. **Program Management:** Coordinate outreach activities, public engagement programs, volunteer initiatives, and humanitarian support operations while ensuring service quality and operational continuity. **Performance Monitoring:** Track operational KPIs, community engagement metrics, service delivery indicators, and program performance standards while supporting continuous operational improvement initiatives. **Stakeholder Coordination:** Collaborate with executive leadership, community partners, nonprofit organizations, vendors, and public stakeholders to align operational priorities and program objectives. **Compliance and Risk Oversight:** Maintain compliance with organizational procedures, community service standards, operational guidelines, and risk management policies across all outreach activities and programs. **What We Are Looking For:** **Experience:** 6\+ years of experience in community operations, nonprofit management, outreach coordination, or social services leadership, including at least 1\-2 years in a senior management role. **Leadership Skills:** Strong experience managing operational teams, coordinating outreach initiatives, and maintaining high standards of service quality and stakeholder engagement. **Industry Knowledge:** Deep understanding of community outreach operations, nonprofit program management, volunteer coordination, public engagement strategies, and operational optimization practices. **Technical Skills:** Proficiency in operational reporting systems, CRM platforms, project management software, workflow coordination tools, and Microsoft Office applications. **Communication Skills:** Excellent English communication skills are required for stakeholder coordination, operational reporting, and public engagement activities. Additional language skills are considered an advantage. **Mindset:** You are organized, compassionate, and solution\-oriented. You understand how to balance operational efficiency, community needs, and organizational objectives while leading teams in fast\-paced outreach and social service environments. Pay: QAR16,000\.00 \- QAR22,000\.00 per month Work Location: In person