F&B Service Expert

Description

Summary: As a Guest Service Expert, you create a unique and memorable experience for guests beyond food and beverage. Highlights: 1. Create a safe workplace and adhere to company policies. 2. Ensure that uniforms, appearance, and communications are professional. 3. Work at The Ritz-Carlton, a luxury brand renowned for excellence. **Additional Information** **Job Number**26072707 **Job Category**Food and Beverage \& Culinary **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their check. First and foremost, we must build a unique and memorable experience — in addition to food and beverage. Our Guest Service Experts demonstrate initiative and provide a wide range of services to ensure our guests’ meals are unforgettable. Whether it’s setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Guest Service Expert ensures guests feel that every transaction is part of the experience. Regardless of your specific role, certain fundamentals are essential for success — creating a safe workplace, adhering to company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; handling menus (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and up to 50 pounds (22.7 kg) with assistance; reaching overhead and below knee level, including bending, twisting the body, pulling, and squatting). It is essential that Guest Service Experts perform all these tasks flawlessly (and any other reasonable task assigned) — ensuring guest satisfaction and continued business success. RECOMMENDED QUALIFICATIONS Education Level:High school diploma or equivalent. Related Work Experience:Less than one year of related work experience. Supervisory Experience:None. Licenses or Certifications:None. *At Marriott International, we are committed to fostering equal employment opportunities, welcoming every individual with dignity, and providing equal opportunities to all. We have cultivated an environment where the unique attributes of our associates are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* At more than 100 award-winning properties worldwide, The Ritz\-Carlton team creates such exceptional experiences that they remain etched in guests’ memories long after their stay. The brand attracts the finest hospitality talent from around the globe, who continue the tradition of crafting unforgettable memories. We believe every person can succeed when empowered to be creative, caring, and empathetic. Each day, we define the global standard for luxurious, exclusive, and unparalleled service. We take great pride in delivering excellence in comfort and hospitality to our guests. Your role will be to ensure that The Ritz\-Carlton’s standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of The Ritz\-Carlton properties and drive us to exceed expectations every day. It is through these standards — and our belief that our culture contributes to our success — that The Ritz\-Carlton has earned its reputation as a world-leading luxury hospitality brand. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz\-Carlton team, you also become part of Marriott International’s portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.