Summary: The Guest Service Expert creates a unique and memorable experience for guests beyond food and beverage, ensuring impeccable and professional service. Highlights: 1. Create a unique and memorable guest experience 2. Be part of an incredible international team 3. Apply The Ritz-Carlton standards of excellence **Additional Information** **Job Number**26108638 **Job Category**Food and Beverage & Culinary **Location**Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience — in addition to food and beverage. Our Guest Service Experts demonstrate initiative and deliver a wide range of services to ensure our guests’ meals are memorable. Whether setting the table, communicating with the kitchen, interacting with and serving the guest, or cleaning work areas and supplies, the Guest Service Expert ensures guests feel that every transaction is part of the experience. Regardless of your position, certain things are essential to succeed — creating a safe workplace, adhering to company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; managing the menu (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and up to 50 pounds (22.7 kg) with assistance; reaching overhead and below the knees, including bending, twisting the body, pulling, and squatting). It is essential that Guest Service Experts execute all these tasks flawlessly (and any other reasonable task assigned) — thus ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related work experience: Less than one year of related work experience. Supervisory experience: None. Licenses or certifications: None. *At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We have fostered an environment where the unique qualities of our associates are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* In more than 100 award-winning properties worldwide, The Ritz-Carlton staff create such exceptional experiences that they remain etched in guests’ memories long after their stay. The brand attracts the finest hospitality talent from around the globe, who uphold the tradition of creating unforgettable memories. We believe that every person can succeed when empowered to be creative, caring, and empathetic. Each day, we define the standard for luxurious, exclusive, and unparalleled service worldwide. It is our great pride to offer our guests excellence in comfort and hospitality. Your role will be to ensure that The Ritz-Carlton standards of excellence are upheld daily, elegantly and thoughtfully. These standards form the foundation of The Ritz-Carlton properties and drive us to exceed expectations every day. It is through these standards — and our belief that our culture contributes to our success — that The Ritz-Carlton has earned its reputation as a global leader in luxury hospitality. As a member of our team, you will learn and apply our standards of excellence, including our Employee Promise, Credo, and Service Values. In return, we offer you the opportunity to take pride in your work and your colleagues. By joining The Ritz-Carlton team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
