Description
Summary:
Seeking a professional and customer-focused Sales & Admin Assistant to manage customer inquiries, explain translation and attestation processes, and support office administration.
Highlights:
1. Handle diverse customer inquiries via call, WhatsApp, email, and walk-ins.
2. Support sales and administrative activities in a professional environment.
3. Coordinate with translation and attestation teams for ongoing jobs.
Sales \& Admin Assistant
**Translation \& Certificate Attestation Company – Qatar**
We are looking for a professional and customer\-focused **Sales \& Admin Assistant** to join our team. The ideal candidate should have excellent communication skills, be confident handling customer enquiries, and be able to explain our translation and certificate attestation processes clearly and professionally.
Key Responsibilities
* Receive and handle incoming customer calls professionally.
* Respond to WhatsApp, email, and walk\-in customer enquiries.
* Understand customer requirements and explain the correct **translation and certificate attestation process**.
* Provide service information, quotations, timelines, and document requirements.
* Follow up with customers and convert enquiries into confirmed orders.
* Coordinate with the translation and attestation teams regarding ongoing jobs.
* Maintain customer records, quotations, invoices, and basic administrative documents.
* Follow up on pending payments and document collections when required.
* Provide excellent customer service and maintain a professional company image.
* Support day\-to\-day office administration and sales activities.
Language Requirements
* **Fluent English is mandatory**
* Fluent **Hindi or Malayalam** is required
* Candidates who can speak **English, Hindi, and Malayalam** will be given preference
* Good written English is important
Candidate Requirements
* Strong communication and telephone\-handling skills.
* Confident speaking with customers.
* Sales\-oriented and able to follow up with enquiries.
* Good computer knowledge, including email, Microsoft Office, and WhatsApp Business.
* Well\-organized and able to manage several customer enquiries at the same time.
* Professional, polite, patient, and responsible.
* Previous experience in customer service, sales, administration, translation, attestation, or document\-clearing services will be an advantage.
* Experience in Qatar is preferred but not mandatory.
Job Type
**Full\-time**
Experience
Customer Service / Sales / Administration: **1 year preferred**
Location
**Doha, Qatar**
About the Company
We are a professional **translation and certificate attestation company in Qatar**, assisting individuals and corporate clients with legal translation, certificate attestation, embassy legalization, MOFA procedures, and related document services.
Pay: QAR2,500\.00 \- QAR3,500\.00 per month
Work Location: In person