Restaurant Supervisor

Description

Summary: Seeking a motivated Restaurant Supervisor passionate about business development and ensuring an exceptional dining experience in a fast-paced environment. Highlights: 1. Lead and motivate front-of-house and service staff, ensuring service standards. 2. Drive revenue through upselling and promotions, controlling operational costs. 3. Ensure excellent customer service and health & safety compliance. **Job Title:** **Restaurant Supervisor** **Job Summary:** We are seeking a skilled and motivated **Supervisor** to join our casual dining team. The ideal candidate has experience in a fast\-paced restaurant, is passionate about business development, and is dedicated to ensuring an exceptional dining experience for every guest. **Restaurant Supervisor Key Responsibilities** **1\. Team Management \& Leadership** * Supervise and motivate front\-of\-house and service staff. * Create and maintain staff schedules to ensure adequate coverage. * Conduct performance appraisals, coaching, and disciplinary actions as needed. * Ensure all team members follow company policies and service standards. **2\. Inventory Management \& FEFO** * Oversee daily, weekly, and monthly inventory checks and stock counts. * Enforce FEFO principles to minimize waste and ensure freshness. * Liaise with suppliers to manage stock levels and track delivery timelines. * Maintain accurate stock records and reconcile discrepancies. **3\. Revenue Generation \& Cost Control** * Monitor daily sales and assist in achieving monthly revenue targets. * Identify opportunities for upselling and implement strategies to increase average check size. * Reduce operational costs through waste management, staff efficiency, and portion control. * Work with management to plan and execute promotions or events. **4\. Health \& Safety Compliance** * Ensure adherence to local and company hygiene, sanitation, and safety protocols. * Conduct daily pre\-shift health and safety checks. * Maintain proper food storage and temperature logs. * Train staff on proper food handling, PPE usage, and emergency procedures. **5\. Customer Service Excellence** * Resolve guest complaints and feedback promptly and professionally. * Monitor guest satisfaction through feedback tools and reviews. * Maintain dining area ambiance, cleanliness, and readiness at all times. **Requirements** **Education \& Experience** * High school diploma or equivalent (hospitality diploma preferred). * Minimum 2–3 years of experience in a supervisory role in F\&B or hospitality. **Skills** * Strong leadership and interpersonal skills. * Proficient in POS systems and inventory software. * Excellent problem\-solving and decision\-making abilities. * Ability to work in a fast\-paced environment with attention to detail. * Barista skills essentials. * Ability to oversee kitchen operations. **Working Conditions** * Must be willing to work evenings, weekends, and holidays. * May be exposed to hot and cold environments. Job Type: Full\-time Pay: From QAR4,500\.00 per month