Guest Arrival Expert

Description

Summary: The Guest Arrival Expert provides diverse services to guide guests during arrival and departure, ensuring a memorable and unique experience. Highlights: 1. Create a memorable and unique experience for guests 2. Take the initiative to offer a wide range of services 3. Contribute positively to the company's business **Additional Information** **Job Number**26107765 **Job Category**Rooms \& Guest Services Operations **Location**Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management First impressions make all the difference. When guests arrive at our hotels, we want their first impression to be memorable — and the same applies to their departure. At departure, we want guests to leave with smiles on their faces and the feeling that we cared for them throughout their stay. We aim to create a memorable and unique experience from start to finish. Our Guest Arrival Experts take the initiative to offer a wide range of services that enable them to guide guests during arrival and departure. They are capable of performing required tasks and moving around their environment. Whether performing operational tasks, responding to guest requests, generating reports, or sharing local points of interest, the Guest Arrival Expert ensures every transaction is an integral part of the experience. No matter what position you hold, certain aspects are essential to our success: creating a safe workplace, adhering to company policies and procedures, respecting confidentiality, protecting company assets, maintaining quality standards, and demonstrating professionalism in uniform, appearance, and communication. Guest Arrival Experts will stand and move about (standing, sitting, or walking for extended periods) and adopt a hands-on approach to their work (moving, lifting, carrying, pushing, and pulling objects weighing up to 23 kg without assistance and objects weighing over 34 kg with assistance). Performing these tasks (and other routine duties as required) effectively is essential for Guest Arrival Experts to deliver excellent service to our guests and contribute positively to the company's business at all times. DESIRABLE SKILLS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No relevant work experience required. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to promoting equal employment opportunity, welcoming each individual with dignity, and providing equal opportunities for all. We have fostered an environment where our colleagues’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our colleagues. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* At Westin, we offer our guests the opportunity to regain control and enhance their well-being when they need it most, so they can perform at their best. To fulfill our mission of becoming the leading wellness brand in hospitality, we seek passionate and motivated employees whose dedication brings our unique offering to life. We want our employees to feel well — both within our properties and beyond. If you are passionate, active, wellness-minded, optimistic, and bold, you are the ideal candidate to work at Westin. **Choose** a company that empowers you to bring your best self forward, **give** purpose to your career, **be part of** an incredible international team, and **become** the best version of yourself.