Description
Summary:
This non-management position involves supervising housekeeping operations, ensuring quality standards are met, and coordinating teams to deliver an excellent guest experience.
Highlights:
1. Ensure adherence to housekeeping quality standards
2. Coordinate efforts across multiple key departments
3. Support management in daily operational oversight
**Additional Information**
**Job Number**26106921
**Job Category**Housekeeping \& Laundry
**Location**Salwa Road, Doha, Qatar, Qatar
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Inspect guestrooms, public areas, the pool, etc., after housekeeping staff have completed cleaning to ensure compliance with quality standards. Prepare reports on occupied rooms, verify room status, identify unserviceable rooms, prioritize room cleaning assignments, and update departure guest room statuses. Assist housekeeping management in overseeing daily operations. Serve as liaison to coordinate efforts among housekeeping, engineering, front office, and laundry departments. Document and resolve issues related to unserviceable rooms with the front office. Prepare, distribute, and communicate changes to assignment sheets/schedules. Escalate unresolved issues to the next shift. Perform required administrative tasks. Assist management with hiring, training, scheduling, performance evaluations, counseling, disciplinary reminders, motivation, and employee development.
Follow and apply all chain-wide safety policies and procedures; report maintenance issues, accident hazards, accidents, or injuries; complete required safety training and obtain necessary certifications. Ensure uniform and personal appearance are clean and professional. Respect confidentiality of proprietary information; protect company assets. Support all colleagues and treat them with dignity and respect. Support the team in achieving shared goals. Comply with quality assurance expectations and standards. Move at required speed to respond to work situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Visually inspect tools, equipment, and machinery (e.g., to identify defects). Enter and retrieve job-related information using computers and point-of-sale systems. Grasp, turn, and manipulate objects of varying sizes and weights requiring excellent hand-eye coordination and dexterity. Reach overhead and below knee level, including bending, twisting body, pulling, and stooping. Move within narrow, confined, or elevated spaces. Move on sloped, uneven, or slippery surfaces. Climb and descend service stairs and ramps. Continuous use of manual dexterity and gross motor skills, with frequent use of bilateral dexterity and excellent coordination. Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and over 55 pounds (25 kg) with assistance. Push and pull loaded housekeeping carts and other work equipment on sloped and uneven surfaces. Stand, kneel, sit, or walk for extended periods or at high frequency throughout a full shift. Listen and respond appropriately to guest concerns and those of other employees. Use clear and courteous language in all communications. Perform all other duties assigned by supervisors that are consistent with this position.
QUALIFICATIONS RECOMMENDED
Education:High school diploma or equivalent.
Related work experience:At least 1 year of related work experience.
Supervisory experience:At least 1 year of supervisory experience.
License or certification:None
*At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and offering equal opportunities to all. We foster an environment where our associates’ unique qualities are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.*
At Westin, we offer our guests the opportunity to regain control and enhance their well-being when they need it most, so they can perform at their best. To fulfill our mission of becoming the leading wellness brand in hospitality, we seek passionate and motivated associates who will bring our unique offering to life. We want our associates to feel well—both within our properties and beyond. If you are passionate, active, wellness-conscious, optimistic, and bold, you are the ideal candidate to work at Westin. **Choose** a company that empowers you to be your best, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.