Reservations Manager

Description

Summary: Oversee and optimize the entire reservations function for a portfolio of hotel properties, leveraging PMS and channel management systems to drive direct bookings and revenue. Highlights: 1. Oversee and optimize entire reservations function across hotel properties 2. Utilize advanced systems for inventory management and rate distribution 3. Lead central reservations team and implement strategic forecasting * Oversee the entire reservations function across a portfolio of hotel properties. * Utilize Opera Cloud PMS, Synxis and Channel Manager systems for inventory management. * Optimize room rate distribution across all channels, including OTAs, GDS and the hotel's direct website. * Implement dynamic rate strategies in response to market demand and competitive set. * Administer and maintain QTA Rack Rates within the Property Management System. * Closely monitor channel performance, analyzing booking pace and conversion rates. * Generate occupancy and revenue forecasts to inform inventory allocation. * Align reservation tactics and promotional offers with sales and marketing initiatives. * Provide detailed management reports on bookings, ADR and pace. * Strive to increase direct bookings and reduce reliance on high\-commission OTAs. * Lead and supervise the central reservations team. * Apply meticulous attention to detail for all rate and inventory inputs. * Draw on proven revenue management experience in a hotel or reservation setting. **Experience Needed** --------------------- * Minimum 4 years of experience in hotel reservations or a similar hospitality role. * Previous supervisory/management experience in a hotel or reservations setting is preferred. **Required Skills** ------------------- ### **Tools** Opera PMS ### **General skills** Channel Optimization, Data Analysis \& Reporting, Dynamic Pricing Strategy, Strategic Forecasting