Sous Chef

Description

Job Summary: Responsible for the overall success of daily kitchen operations by demonstrating culinary skills through hands-on task execution, leading staff, and managing all food and beverage-related functions—while continuously enhancing guest and employee satisfaction. Key Responsibilities: 1. Lead and manage daily kitchen operations 2. Ensure culinary standards and exceptional guest service 3. Coach and develop staff while maintaining hygiene and food safety standards **Additional Information** **Job Number**26106937 **Job Category**Food and Beverage \& Culinary **Location**Omar Al Mukhtar Street, Area 61, Al Dafna, Street \#850, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Management **Job Summary** Responsible for the overall success of daily kitchen operations. Demonstrate culinary skills through hands-on task execution while leading staff and managing all food and beverage-related functions. Strive to continuously enhance guest and employee satisfaction while maintaining operational budget. Supervise all kitchen areas to ensure consistent delivery of high-quality products. Responsible for coaching and developing staff, including direct reports. Must ensure compliance with hygiene and food safety standards. **Candidate Profile** **Education and Experience Requirements** * High school diploma or equivalent (GED); 4 years of experience in kitchen, food and beverage, or related professional field. Or * Two-year degree in Culinary Arts, Hotel and Restaurant Management, or related field from an accredited university; 2 years of experience in kitchen, food and beverage, or related professional field. **Core Job Activities** **Ensure Culinary Standards and Accountability** * Manage kitchen shift operations and ensure adherence to all food and beverage policies, standards, and procedures. * Estimate daily meal preparation needs weekly and communicate those requirements to kitchen staff daily. * Assist the Executive Chef with all kitchen operations and meal preparation. * Prepare and cook various types of food regularly—or for special guests or occasions—as required. * Develop, design, or create new applications, ideas, relationships, systems, or products—including artistic contributions. * Assist in determining how dishes should be presented and perform decorative culinary displays. * Maintain food procurement, receiving, and storage standards. * Ensure compliance with food handling and sanitation standards. * Fulfill all responsibilities of kitchen supervisors and staff as needed. * Recognize quality products, presentations, and flavors. * Ensure compliance with all applicable laws and regulations. * Follow proper handling methods and temperatures for all foods. * Operate and maintain all departmental equipment and report malfunctions. * Inspect raw and cooked food quality to ensure standards are met. **Lead Kitchen Operations** * Supervise and coordinate activities of prep cooks and kitchen staff. * Lead shifts while personally preparing food and fulfilling requests per specified requirements. * Use interpersonal and communication skills to guide, influence, and motivate others; advocate sound financial/business decisions; demonstrate honesty/integrity; lead by example. * Encourage and build mutual trust, respect, and cooperation among team members. * Set a positive example by modeling appropriate behavior. * Maintain staff productivity levels. * Ensure staff understand expectations and contributing factors. * Establish and maintain open, collaborative relationships with staff—and ensure staff do the same within the team. * Ensure hotel policies are enforced fairly and consistently. * Communicate performance expectations according to each position’s job description. * Recognize successful performance and achievement of expected outcomes. **Ensure Exceptional Guest Service** * Deliver service that exceeds expectations to achieve guest satisfaction and retention. * Manage daily operations to ensure quality and standards—and meet guest expectations every day. * Set a positive example for guest relations. * Empower staff to deliver exceptional guest service. * Interact with guests and gather feedback on product quality and service levels. * Address guest issues and complaints. **Maintain Culinary Objectives** * Achieve and exceed objectives—including performance goals, budget targets, and team goals. * Establish specific goals and plans to prioritize, organize, and complete work. * Utilize labor management systems to effectively schedule business needs and track employee time and attendance. * Train staff on safety procedures. **Manage and Conduct Human Resources Activities** * Identify others’ development needs and coach, mentor, or otherwise assist them in enhancing knowledge or skills. * Improve service quality by communicating with individuals and helping them understand guest needs—and providing guidance, feedback, and personal coaching as required. * Participate in the employee performance evaluation process and provide feedback as needed. * Escalate issues to the Department Manager and Human Resources as necessary. **Other Responsibilities** * Provide information to supervisors, colleagues, and subordinates via telephone, written correspondence, email, or in person. * Analyze information and evaluate results to select the best solution and solve problems. * Attend and participate in all relevant meetings. *Marriott International is committed to being an equal opportunity employer and welcomes all individuals, offering employment opportunities to everyone. We actively foster an inclusive environment that respects and celebrates the unique backgrounds of all employees. Our greatest strength lies in the rich blend of cultures, talents, and experiences across our workforce. We pledge zero discrimination on any legally protected basis—including disability, veteran status, or any other category protected under applicable law.* Marriott Hotels meticulously refine the art of hospitality, seizing every opportunity for innovation to deliver familiar comfort to guests worldwide. Become an extraordinary host at Marriott Hotels, embodying our service philosophy: “Always demonstrate exceptional hospitality.” Put yourself in guests’ shoes and extend sincere, thoughtful service to sustain and elevate our brand legacy. As a global leader in the hospitality industry, Marriott Hotels sincerely invites you to join us and explore abundant opportunities. Joining Marriott Hotels means becoming part of Marriott International’s extraordinary portfolio of brands. Embark your journey **here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **showcase** your authentic self. JW Marriott Hotels is a luxury hotel brand under Marriott International, operating over 100 hotels and resorts across major cities and renowned vacation destinations worldwide. JW Marriott embraces a people-first brand culture, believing that our employees are the foundation of our success—happy employees create satisfied guests. JW Marriott team members are confident, innovative, genuine, and perceptive, embodying the outstanding qualities of J. Willard Marriott, the founder of Marriott International and namesake of the brand. We welcome you to join us as part of the JW Marriott family, experiencing an unprecedented work environment and fostering camaraderie in a diverse setting. Extraordinary guest service begins with caring for our employees. That is why JW Marriott provides training, development, and recognition opportunities—enabling you to fully express your passion in a luxurious environment focused on holistic well-being. This is JW Marriott’s extraordinary hospitality. Joining JW Marriott Hotels means becoming part of Marriott International’s extraordinary portfolio of brands. Embark your journey **here**, realize your personal value, **pursue** your life goals, **join** an outstanding international team, and **showcase** your authentic self.