Restaurant Operation Manager

Description

Summary: Seeking an experienced Restaurant Operations Manager with strong expertise in Arabic Gulf and Yemeni cuisine to oversee daily restaurant operations and ensure customer satisfaction. Highlights: 1. Manage and oversee full daily restaurant operations 2. Ensure authentic preparation and presentation of Gulf and Yemeni dishes 3. Lead and train restaurant staff to ensure service excellence Job Summary We are looking for a highly experienced Restaurant Operations Manager with strong expertise in Arabic Gulf, and Yemeni restaurants to oversee and manage daily restaurant operations. The ideal candidate must have extensive GCC experience and a strong understanding of traditional Gulf hospitality, restaurant operations, customer service excellence, food quality standards, and team leadership. The candidate should have hands\-on experience managing restaurants specializing in: Gulf Cuisine Yemeni Cuisine Arabic Grills \& Traditional Dishes Key Responsibilities: **Restaurant Operations Management** Manage and oversee the full daily operations of the restaurant. Ensure smooth coordination between kitchen, service, cashier, delivery, and cleaning teams. Maintain high standards of food quality, service, cleanliness, and customer satisfaction. Monitor restaurant opening and closing procedures. **Arabic \& Gulf Restaurant Expertise** Ensure authentic preparation and presentation of Gulf, Arabic, and Yemeni dishes. Supervise operations related to traditional dishes such as: Mandi Madfoon Haneeth Kabsa Majboos Arabic grills and traditional appetizers Monitor food consistency, portion control, and serving standards. **Staff Management \& Leadership** Supervise restaurant staff including chefs, cooks, waiters, captains, and cashiers. Conduct staff training on customer service, hygiene, and operational standards. Prepare duty schedules and manage manpower efficiently. Evaluate employee performance and maintain staff discipline. **Customer Service \& Guest Experience** Ensure excellent customer service and guest satisfaction. Handle customer complaints and operational issues professionally. Build strong relationships with VIP customers and regular guests. Monitor online reviews and customer feedback. **Financial \& Cost Control** Monitor daily sales and operational expenses. Control food cost, labor cost, and wastage. Review inventory reports and stock variances. Coordinate with accounting and procurement departments regarding operational requirements. **Inventory \& Supply Management** Ensure proper inventory management and stock rotation. Monitor ordering of meat, rice, spices, vegetables, and restaurant supplies. Coordinate with suppliers and ensure product quality standards. **Hygiene, Safety \& Compliance** Ensure compliance with food safety and Qatar Municipality regulations. Monitor kitchen hygiene, food storage, and sanitation procedures. Ensure staff compliance with grooming and hygiene standards. **Preferred Experience** Experience working in Qatar, Saudi Arabia, UAE and Kuwait. Experience managing high\-volume Arabic or Yemeni restaurants. Strong knowledge of delivery operations and dine\-in restaurant management. Pay: QAR10,000\.00 \- QAR12,000\.00 per hour Application Question(s): * Do you have NOC Education: * Bachelor's (Preferred) Experience: * Restaurants operation: 10 years (Required) Language: * Arabic (Required) * English (Required) License/Certification: * Qatari Driving license (Required) Work Location: In person