Head Barista

Description

Summary: Oversee daily coffee operations, ensure high beverage quality, train barista staff, and deliver excellent customer service, combining leadership, technical coffee expertise, and operational management. Highlights: 1. Lead and train a barista team to maintain high beverage quality standards. 2. Ensure excellent customer service and a welcoming café environment. 3. Contribute to menu innovation and stay updated on coffee trends. **Responsible for overseeing daily coffee operations, maintaining high beverage quality standards, training barista staff, and ensuring excellent customer service. This role combines leadership, technical coffee expertise, and operational management.** **Key Responsibilities:** **1\. Coffee Preparation \& Quality Control** * Prepare and serve high\-quality coffee and beverages. * Ensure consistency in taste, presentation, and portioning. * Monitor coffee extraction, grind size, and brewing techniques. **2\. Team Leadership \& Training** * Supervise and lead the barista team. * Train new and existing staff on coffee preparation, recipes, and service standards. * Schedule shifts and manage team performance. **3\. Customer Service** * Ensure a high level of customer satisfaction. * Handle customer feedback and resolve complaints professionally. * Maintain a welcoming and friendly café environment. **4\. Inventory \& Stock Management** * Monitor stock levels of coffee beans, milk, syrups, and supplies. * Coordinate with management for ordering and stock replenishment. * Reduce waste and control costs. **5\. Equipment Maintenance** * Ensure all coffee machines and equipment are clean and well\-maintained. * Coordinate repairs and regular servicing when required. **6\. Hygiene \& Safety Compliance** * Maintain cleanliness and hygiene standards in accordance with health regulations. * Ensure staff follow food safety procedures. **7\. Menu Development \& Innovation** * Contribute to new beverage ideas and seasonal menu offerings. * Stay updated on coffee trends and techniques. **Requirements:** * Proven experience as a Barista (minimum 2–3 years), with leadership experience preferred. * Strong knowledge of coffee brewing methods and equipment. * Excellent communication and leadership skills. * Ability to work in a fast\-paced environment. * Good organizational and problem\-solving skills. **Preferred Qualifications:** * Certification in barista skills or coffee training. * Experience in specialty coffee. * Basic knowledge of cost control and inventory systems. **Working Conditions:** * Flexible working hours, including weekends and holidays. * Standing for extended periods. * Fast\-paced café or restaurant environment. Job Types: Full\-time, Permanent Pay: QAR4,000\.00 \- QAR6,000\.00 per month Work Location: In person