F&B Manager

Description

Summary: Manage daily F&B operations, ensuring high guest service, food quality, and overall satisfaction while leading and developing the F&B team. Highlights: 1. Lead and motivate a multicultural F&B team 2. Ensure high standards of guest service and food quality 3. Opportunity for professional growth and skill development * Manage the daily operations of all assigned F\&B outlets, restaurants, bars, and banquets. * Ensure high standards of guest service, food quality, cleanliness, presentation, and overall guest satisfaction. * Monitor daily sales, revenue, covers, average check, and outlet performance. * Control food, beverage, labor, inventory, wastage, and operating costs. * Ensure compliance with food safety, HACCP, hygiene, health, and safety standards. * Lead, motivate, coach, and develop the F\&B team through regular briefings and training. * Prepare duty rosters and ensure appropriate manpower allocation based on business needs. * Handle guest complaints professionally and ensure timely resolution. * Coordinate with Kitchen, Stewarding, Housekeeping, Engineering, Sales, Front Office, and other departments. * Monitor inventory, stock levels, requisitions, breakage, wastage, and monthly stocktaking. * Support F\&B promotions, events, banquets, and revenue\-generating initiatives. * Ensure compliance with hotel policies, SOPs, brand standards, and cash\-handling procedures. * Review departmental reports and implement corrective actions where required. * Maintain a professional, safe, and positive working environment for all team members. **Experience Needed** --------------------- * Bachelor's Degree or Diploma in Hotel Management, Hospitality Management, or a related field. * **Open to candidates currently based in Qatar.** * Minimum **3–5 years of experience in F\&B management**, preferably in a hotel or upscale hospitality environment. * Strong knowledge of F\&B operations, cost control, budgeting, inventory management, and revenue management. * Good knowledge of **food safety, HACCP, hygiene, and health \& safety standards**. * Strong leadership, communication, interpersonal, and problem\-solving skills. * Ability to effectively manage, motivate, and develop a multicultural team. * Proficient in **POS systems, TINIS, hotel operating systems, and Microsoft Office**. * Strong organizational and time\-management skills. * Excellent guest service and complaint\-handling skills. * Professional appearance, positive attitude, and strong attention to detail. * Flexible and willing to work shifts, weekends, public holidays, and during peak operational periods. * Good command of **English**; knowledge of additional languages is an advantage. **Required Skills** ------------------- ### **Tools** Microsoft Office ### **Customer service** Customer Relationship Management ### **People and Culture** Team Management **Values** ---------- Integrity, Honesty, Accountability, Customer focus **Benefits** ------------ Staff accommodation, Staff transportation, Learning \& development programmes, Career development, Hotel restaurant staff rate, Employee rate in all Wyndham hotels globally, Staff party