Customer Service Representative

Description

Summary: Lila La Traversée Travel & Business Services Ltd. is seeking a Customer Service Representative to assist customers, manage inquiries, and provide administrative support in Cebu City. Highlights: 1. Respond to customer inquiries via phone, email, and chat 2. Maintain accurate customer records and documentation 3. Assist clients with service-related concerns and requests Lila La Traversée Travel \& Business Services Ltd. is seeking a Customer Service Representative to join our Cebu City team. The ideal candidate will assist customers, manage inquiries, and provide administrative support in a professional office environment. **Responsibilities:** * Respond to customer inquiries via phone, email, and chat * Maintain accurate customer records and documentation * Assist clients with service\-related concerns and requests * Coordinate with internal departments to ensure timely resolutions * Perform basic administrative and data entry tasks **Requirements:** * At least Senior High School graduate or college level * Excellent English communication skills * Basic computer proficiency (MS Office, email, and web applications) * Strong customer service and problem\-solving skills * Ability to work independently and in a team environment **Benefits:** * Competitive salary package * Paid training and onboarding * Career advancement opportunities * Professional and supportive workplace * Government\-mandated benefits الراتب المدفوع: QAR٩٥٫٨٠ لكل ساعة موقع العمل: بشكل شخصي