Summary: Deliver product and technical training, build customer relationships, and support sales for ophthalmic lenses, contact lenses, and frames in optical shops. Highlights: 1. Deliver product and technical training to optical shop staff 2. Build strong relationships with optical shop customers 3. Identify and introduce new optical shop customers **Responsibilities** ● Deliver ongoing product and technical training to optical shop staff on our Zeiss ophthalmic lenses, contact lenses (color and clear), and frames/sunglasses, so they can advise their own customers accurately. ● Be a reliable, easy\-to\-reach point of contact for our optical shop customers, and visit them on a regular schedule so the relationship feels present and local, not remote. ● Follow up on customer queries, product issues, or order concerns promptly, coordinating with the Brand Manager and relevant teams as needed. ● Build familiarity and trust with store staff over time, so they turn to us first for technical questions and support on lenses, contact lenses, and eyewear. ● Identify and introduce new optical shop customers where opportunities arise during visits and market coverage. ● Keep an eye on competitor brands, pricing, and activity in the market, and share observations with the Brand Manager. ● Share customer feedback and practical ideas on how to grow sales and strengthen brand presence at point of sale. ● Support in\-store merchandising and brand visibility standards during visits. ● Advise opticians on Zeiss ophthalmic lens specifications, contact lens fitting considerations, and frame/sunglasses suitability for different customer needs. ● Maintain records of store visits, training sessions delivered, and customer/market feedback gathered. **Competencies (knowledge, skills and academic qualifications)** ● Degree in Optometry. ● Strong technical knowledge of ophthalmic lenses, contact lenses (color and clear), and eyewear/frames ● Prior experience in the optical retail or distribution field preferred ● Comfortable delivery training and presentation to store staff ● Sales\-oriented mindset with good relationship\-building and communication skills ● Computer literate (MS Office) ● Fluent in English; Arabic is an advantage ● Good organizational skills and time management ● Qatar Driving Licence Job Type: Permanent اللغة: * Arabic (مفضل) Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
