Collection Officer

Description

Summary: Seeking a reliable, target-oriented Collection Officer with strong negotiation and follow-up skills to manage outstanding payments and maintain professional customer relationships. Highlights: 1. Opportunity to work independently and manage diverse accounts 2. Engage in professional customer interaction and debt recovery 3. Focus on negotiation and problem-solving skills Collection Officer– Qatar We are looking for a reliable and results\-oriented Collection Officer/Debt Collector to join our team. The ideal candidate should have proven experience in debt collection, particularly within Hamad Medical Corporation (HMC), private hospitals, clinics, or healthcare facilities in Qatar. Key Requirements * Minimum 3 years of hands\-on collection experience in Qatar. * Experience with HMC, hospitals, clinics, or healthcare accounts is preferred. * Valid Qatar Driving License is mandatory. * Good knowledge of the Qatar market and local business practices. * Strong communication, negotiation, and follow\-up skills. * Ability to handle difficult customers professionally. * Target\-oriented, organized, and able to work under pressure. * Attentive to instructions and company procedures. Job Responsibilities * Monitor assigned accounts and follow up on outstanding and overdue payments. * Contact customers/debtors by phone, email, and visits regarding outstanding balances and payment status. * Plan and implement appropriate actions to recover outstanding payments. * Negotiate payment deadlines, settlements, or payment plans as required. * Follow up on promised payments and ensure timely collection. * Handle customer inquiries, complaints, and payment discrepancies professionally. * Maintain professional relationships with customers while supporting successful debt recovery. * Regularly update account status, payment records, and collection databases. * Coordinate with relevant departments to resolve billing and payment\-related issues. * Report customers who are unwilling or unable to make payments. * Escalate unresolved accounts to the supervisor/management when necessary. * Comply with company policies, Qatar regulations, and legal requirements related to collections. Skills Required: * Strong communication and negotiation skills. * Good knowledge of debt collection practices in Qatar. * Excellent follow\-up and coordination skills. * Customer\-focused and professional approach. * Persistent, responsible, and target\-oriented. * Ability to work independently and under pressure. * Good attention to detail and record\-keeping skills. Pay: QAR4,000\.00 \- QAR5,000\.00 per month Work Location: In person