Operation Team Leader

Description

Summary: This role involves providing courteous and efficient valet parking services, ensuring customer satisfaction and vehicle safety with excellent customer service skills. Highlights: 1. Delivering friendly and efficient customer service. 2. Handling customer property with care. 3. Maintaining highest standards of personal hygiene & appearance. **Brief Roles and Responsibilities:** * Understand and agree to follow the operating policies concerning promptly and courteously assisting all customers in a friendly and efficient manner. * Proactively approach, greet and acknowledge all visitors in a friendly, professional manner. * Provide quick, responsive customer service. * Issue tickets for drop off and collect the parking fee for pick up. * Park in the allocated area and drive in a safe manner. * Handle the customer property with care (car, personal belongings). * Able to use valet system (handheld devices), with basic cashier skills. * Escalate any incident/accident as per procedures. * Full awareness of safety measurements, including traffic management. * Abide by security rules and perform other duties as required. * Maintain the highest standard of personal hygiene and a smart and presentable appearance, including wearing clean and tidy company uniform, whilst on duty, * Duties may be assigned on any shift of the day. * Physical fit and able to work outdoor in parking area (in summer, temperature reaches above 40 degrees). * At least 2\-years valet driving experience is a must. * Able to join immediately and can change employer. The salary includes food, accommodation and transportation allowances. Job Types: Full\-time, Permanent Pay: QAR3,200\.00 per month Education: * Bachelor's (Required) Experience: * Customer Service: 2 years (Required) * Supervisory: 1 year (Required) * Car Park Management: 1 year (Required) Language: * English (Required) * Arabic (Required) License/Certification: * Qatar Driving License (Required) Work Location: In person