Summary: Oversee daily clinic operations, ensure outstanding patient care and satisfaction, provide team leadership, and maintain facility standards. Highlights: 1. Lead and support a team in delivering outstanding patient care. 2. Ensure highest level of customer service and patient satisfaction. 3. Implement policies and improve daily clinic operations. Key Responsibilities: 1\. Oversee all aspects of day\-to\-day clinic operations and provide ongoing support to the team on delivering outstanding patient care. 2\. Ensure the highest level of customer service and satisfaction is delivered during each patient interaction and serve as the primary point of contact for patient concerns and/or complaints. 3\. Provide direction and leadership to team members and address team member inquiries and/or concerns in a timely manner. 4\. Conduct clinic inspection and ensure everything is up to standard and report any malfunctions and/or anything that require improvement to the General Manager. 5\. Implement policies and procedures for a smooth operation in the reception and as a whole approved by the General Manager. 6\. Promptly address patient inquiries and report concerns and/or complaints to the General Manager. 7\. Implement new things to improve daily operations in the clinic approved by the General Manager. 8\. Organize rooms for Doctors to ensure smooth operation. 9\. Perform other duties as required. Job Type: Full\-time Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
