Service Administrator

Description

Summary: We are seeking a Service Administrator to support the Depot Service Division by administering and coordinating service activities, maintaining records, and ensuring compliance. Highlights: 1. Support the administration and coordination of service activities 2. Ensure compliance with company, QHSE and ISO procedures 3. Maintain accurate service records and monitor schedules **About the Role** We are looking for a **Service Administrator** to support the Depot Service Division with the administration and coordination of service activities. The role will be responsible for maintaining accurate service records, monitoring servicing and repair schedules, preparing reports, and ensuring compliance with company, QHSE and ISO procedures. **Key Responsibilities** * Monitor equipment servicing, maintenance and preparation for hire in line with company procedures. * Maintain accurate records of equipment status, breakdowns, service hours and spillages. * Keep service records and maintenance schedules up to date. * Prepare monthly service department reports, including QHSE and ISO reports. * Record and coordinate responses to service calls when required. * Support service engineers and technicians with service and maintenance activities as needed. * Ensure compliance with QHSE requirements, ISO standards and company procedures. * Promote safe working practices within the service department. * Support prompt responses to customer requirements and minimise service disruption. * Ensure good housekeeping of the workshop, stores, yard and service vehicles. * Report incidents, issues and safety concerns in accordance with company policies. * Perform other duties as assigned. **Requirements** * Minimum **5 years of relevant experience** in service administration, operations administration or a similar role. * Degree or relevant qualification in **Administration, Engineering or a related field**. * Experience in an engineering, equipment rental, maintenance or technical environment is desirable. * Good computer literacy and administrative skills. * Good command of **spoken and written English**. * Strong communication and organisational skills. * Ability to work independently and as part of a team. Experience: * service administration, operations administration: 5 years (Preferred) * engineering, equipment rental, maintenance or technical : 4 years (Preferred) Work Location: In person