Description
Summary:
This role involves providing exceptional customer service, managing schedules, offering administrative support, processing payments, and facilitating communication within a fast-paced environment.
Highlights:
1. Opportunity to engage directly with customers and ensure a welcoming atmosphere.
2. Develop strong organizational skills in a dynamic, fast-paced environment.
3. Utilize technical proficiency in computer software and multi-line phone systems.
**Key Responsibilities:**
* **Customer Service:** Greeting clients, handling phone calls, managing customer inquiries, and ensuring a welcoming atmosphere.
* **Scheduling \& Booking:** Booking, rescheduling, and confirming service appointments in dealership/repair software.
* **Administrative Support:** Data entry, invoicing, filing, and handling mail or paperwork.
* **Cashiering:** Processing payments for service and parts, including calculating totals and handling cash/card transactions.
* **Communication:** Communicating with technicians, service advisors, and customers to provide updates.
**Required Skills and Qualifications:**
* **Communication:** Strong verbal and written communication skills.
* **Technical Skills:** Proficiency in computer software and multi\-line phone systems.
* **Customer\-Focused:** Exceptional professionalism, patience, and a positive demeanor.
* **Organization:** Excellent multitasking ability in a fast\-paced environment.
Salary will be discussed. during the interview.
Job Type: Full\-time
Pay: QAR2,500\.00 \- QAR3,000\.00 per month
Experience:
* Receptionist/Customer Service: 3 years (Preferred)
Work Location: In person