IT Support Engineer

Description

Summary: Seeking an experienced IT Support Engineer to resolve technical challenges, support end-users, and maintain reliable IT systems, ensuring efficient IT infrastructure operation and excellent technical support. Highlights: 1. Play a key role in ensuring efficient IT infrastructure operation 2. Provide excellent technical support to clients and internal users 3. Opportunities for career growth and skill development Job Description Geezek IT Solutions is looking for a dedicated and experienced IT Support Engineer to join our team in Doha, Qatar. This position is ideal for a technology professional who enjoys solving technical challenges, supporting end users, and maintaining reliable IT systems. The successful candidate will play a key role in ensuring the company's IT infrastructure operates efficiently while delivering excellent technical support to clients and internal users. The ideal candidate is proactive, customer\-focused, and capable of working independently as well as collaboratively within a fast\-paced environment. Key Responsibilities * Provide first\- and second\-level technical support for hardware, software, and network\-related issues. * Install, configure, and maintain desktops, laptops, printers, and other IT equipment. * Diagnose and resolve operating system, application, and connectivity problems. * Support Microsoft Windows environments, Microsoft 365, and common business applications. * Configure and troubleshoot LAN, WAN, Wi\-Fi, VPN, and network devices. * Monitor system performance and perform preventive maintenance. * Manage user accounts, permissions, and access controls. * Install software updates, security patches, and antivirus solutions. * Document support requests, technical procedures, and resolutions. * Assist with IT projects, equipment deployments, migrations, and system upgrades. * Ensure compliance with company IT policies and cybersecurity best practices. * Provide professional and timely customer service while responding to support requests. Preferred Qualifications * Bachelor's degree or diploma in Information Technology, Computer Science, or a related field. * Previous experience in IT support, help desk, or systems administration. * Strong knowledge of Windows operating systems and Microsoft 365\. * Experience with Active Directory, networking fundamentals, and hardware troubleshooting. * Familiarity with virtualization technologies and cloud services is an advantage. * Knowledge of firewalls, routers, switches, and wireless networking. * Excellent analytical and problem\-solving skills. * Strong communication and interpersonal skills. * Ability to prioritize multiple tasks and work effectively under pressure. * Professional certifications such as CompTIA A\+, Network\+, Microsoft, Cisco (CCNA), or ITIL are considered an advantage. What We Offer * Competitive monthly salary of **QAR 11,500**. * Professional and collaborative work environment. * Opportunities for career growth and skill development. * Exposure to a wide range of technologies and enterprise IT environments. * Ongoing training and professional development opportunities. * Stable full\-time employment with a growing technology company. الراتب المدفوع: QAR١١٬٥٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي