**Job Description** We are currently looking ITSM Developer for our Qatar operations with the following terms \& conditions. Required Qualifications \& Skills * Bachelor’s degree in Computer Science, Information Systems, or related field. * Hands\-on experience with at least one ITSM platform (preferably Ivanti). * Strong knowledge of APIs, REST, SOAP, web services, and integration patterns. * Experience with scripting languages (JavaScript, Python, PowerShell, or similar). * Familiarity with middleware and integration tools (ServiceNow IntegrationHub, MuleSoft, Boomi, Azure Logic Apps, etc.). * Knowledge of ITIL v4 practices and ITSM processes (Incident, Problem, Change, Asset, CMDB). * Strong understanding of databases (SQL/NoSQL) and data structures. * Good troubleshooting, debugging, and problem\-solving skills. * Experience with version control (Git) and CI/CD pipelines. Key Responsibilities * Design, develop, and maintain integrations between ITSM tools (Ivanti , ServiceNow, BMC Remedy, etc.) and enterprise applications (ERP, CRM, HR, Monitoring tools, CMDB, etc.). * Configure and develop APIs, web services, and middleware components to support ITSM processes. * Work closely with ITSM process owners (Incident, Change, Problem, Asset, CMDB) to gather integration requirements. * Develop and customize workflows, business rules, and automation scripts within the ITSM platform. * Ensure integrations adhere to data quality, performance, and security standards. Joining time frame: 2 weeks (maximum 1 month)