Spa Service Expert

Description

Summary: This position involves delivering exceptional guest service in a spa environment, managing reservations, and promoting services to ensure a memorable experience. Highlights: 1. Create a memorable and unique experience for guests 2. Demonstrate initiative and offer a wide range of services 3. Integrate transactions seamlessly into the guest experience **Additional Information** **Job Number**26103406 **Job Category**Spa **Location**Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Our spa specialists play a vital role in supporting several key spa functions. At our hotels, these associates help build a memorable and unique experience — beyond just spa services. Our spa specialists demonstrate initiative and offer a wide range of services to ensure our guests’ experiences are unforgettable. Whether promoting spa services or retail sales, taking and confirming reservations, answering questions about services, checking guests in, or processing payments, the spa specialist ensures guests feel that transactions are part of the experience. Regardless of your specific role, certain fundamentals are essential to success — creating a safe workplace, adhering to company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The spa specialist role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; operating reservation software (reading and visually verifying information); and getting hands-on with tasks (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds (4.5 kg) unassisted and up to 25 pounds (11.4 kg) with assistance; reaching overhead and below the knees, including bending, twisting, pulling, and squatting). It is essential that spa specialists perform all these tasks flawlessly (and any other reasonable task assigned) — ensuring our guests remain satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education: High school diploma or equivalent. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. Licenses or Certifications: None required. *At Marriott International, we are committed to fostering equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities for all. We have cultivated an environment where the unique qualities of our associates are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences among our associates. We actively prevent discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered under applicable law.* At Westin, we empower our guests to regain control and enhance their well-being when they need it most — so they can perform at their best. To fulfill our mission of becoming the leading wellness brand in hospitality, we seek passionate and motivated employees whose energy brings our distinctive offerings to life. We want our employees to feel well — both within our properties and beyond. If you are passionate, active, wellness-minded, optimistic, and bold, you are the ideal candidate to join Westin. **Choose** a company that enables you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.