Housekeeping Associate

Description

Summary: This role involves maintaining exceptional laundry standards, operating machinery, and ensuring cleanliness within a luxury hospitality environment. Highlights: 1. Opportunity to work in a luxury hospitality setting 2. Part of a diverse, inclusive, and supportive community 3. Focus on professional and personal growth ### **General Information** Country/Region Qatar Province/City Doha Hiring Entity Rosewood Doha Department Rooms \- Front Office Job Type Full\-time Permanent ### **Job Description** **Why Join Us?** At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. **About Rosewood Doha:** Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra\-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155\-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members\-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism \- reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels \& Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience\-driven destinations. **Our Associate Experience:** We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: * A competitive salary and benefits package * High\-quality associate accommodation in prime locations in the heart of Lusail and the Pearl * A birthday day off (because your milestones matter!) * Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. **Your Role:** * Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. * Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards. * Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. * Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution. * Replenish F\&B closets with clean linens on a daily basis. * Maintaining the guest laundry quality and laundry slip up to the departmental standards. * Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. * Operate laundry machinery such as washers, driers and ironers. * Load articles into machinery and ensure correct cleaning agents \& detergents. * Sort dried articles according to type e.g. separate white cloth and colorful cloth. * Process and finish garments according to garment labels. * Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms. * Place finished wet cleaning garments in designated areas for distribution. * Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. * Maintain accurate piece count of iron, towel, and pillows. * Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor. * Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures. * Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required. * Maintain cleanliness and organization of work areas throughout shift. * Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures. * Breakdown and clean work areas/equipment according to departmental standards. * Use designated chemicals, supplies and equipment to clean the laundry room floor. * Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures. * Restock work areas for next shift as assigned. * Wax iron/towel folder twice daily or as needed. * Linen, supplies, equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager. * Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates. ### **About Us** Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra\-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer\-term stays and 300 residences available for purchase. The hotel will be one of the city’s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500\-square\-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state\-of\-the\-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state\-of\-the\-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for\-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world’s pinnacle of private luxury living and contemporary style in Qatar.