CUSTOMER SERVICE EXECUTIVE

Description

Summary: Seeking an empathetic and detail-oriented professional with proven customer service experience, strong problem-solving skills, and the ability to manage challenging interactions. Highlights: 1. Opportunity to utilize excellent communication and problem-solving skills 2. Engage with customers with an empathetic and patient approach 3. Work independently and collaboratively within a team environment Proven customer service experience or related role \- Excellent verbal and written communication skills \- Ability to handle challenging customer interactions gracefully and professionally \- Strong problem\-solving skills and attention to detail \- Familiarity with order processing and customer service procedures \- Strong organizational skills and ability to multitask efficiently \- Ability to work independently and as part of a team \- Basic technical knowledge to assist with technical issues and inquiries \- Empathetic and patient attitude when dealing with customers \- Ability to stay calm under pressure and manage time effectively \- Flexibility to work various shifts including weekends and holidays if required \- Knowledge of company products, services, and policies \- Understanding of sales principles and ability to upsell products and services Pay: QAR3,000\.00 \- QAR3,500\.00 per month Work Location: In person