F&B Service Expert

Description

Summary: As a Guest Service Expert, you create a unique and memorable experience for guests beyond food and beverage. Highlights: 1. Create a unique and memorable experience for guests. 2. Interact with guests and deliver exceptional service. 3. Be part of an international team and find purpose in your work. **Additional Information** **Job Number**26025184 **Job Category**Food and Beverage & Culinary **Location**Al Samriya Doha Autograph Collection, Al Shahaniya, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience—in addition to food and beverage. Our Guest Service Experts take initiative and provide a wide range of services to ensure our guests’ meals are memorable. Whether it’s setting tables, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Guest Service Expert ensures guests feel that every transaction is part of the experience. Regardless of your specific role, certain fundamentals are essential to success—the creation of a safe workplace, adherence to company policies and procedures, compliance with quality standards, and maintaining professional appearance, personal presentation, and communication. The Guest Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; managing menus (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 25 pounds (11.4 kg) unassisted and 50 pounds (22.7 kg) with assistance; reaching objects above head height and below knee level, including bending, twisting, pulling, and squatting). It is essential that Guest Service Experts perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests remain consistently satisfied and our business continues to thrive. RECOMMENDED QUALIFICATIONS Education Level:High school diploma or equivalent. Related Work Experience:Less than one year of related work experience. Supervisory Experience:None. Licenses or Certifications:None. *At Marriott International, we are committed to ensuring equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities to all. We foster an environment where the unique qualities of our associates are valued and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences our associates bring. We are committed to preventing discrimination based on protected characteristics, including disability, veteran status, and any other characteristic covered by applicable law.* The Autograph Collection is a dynamic portfolio of independent four- and five-star hotels offering unique and unforgettable experiences. Each hotel is carefully selected for its quality, originality, boldness, personality, and ability to deliver distinctive experiences tailored to today’s travelers’ personal definitions of style and adventure. All Autograph Collection hotels aim to attract The Individualist—the brand’s target consumer. For The Individualist, travel is fundamentally an opportunity to enrich one’s personal story: he or she thoughtfully selects our hotels for business or leisure travel because they represent far more than just places to stay. By joining Autograph Collection, you become part of Marriott International’s portfolio of brands. **Join** a company that empowers you to bring your best self forward, **find** meaning in your professional life, **be part of** an exceptional international team, and **become** the best version of yourself.