**Job Summary** The Guest Relation Officer will serve as the primary point of contact for guests, ensuring their needs are met and providing a high level of hospitality and service throughout their visit. The role focuses on creating a positive guest experience and maintaining client satisfaction. **Responsibilities** * Welcome and assist guests upon arrival with courtesy and professionalism. * Handle guest check\-ins, inquiries, and complaints efficiently. * Maintain up\-to\-date knowledge of facilities, promotions, and services. * Coordinate with other departments to ensure guest requests are fulfilled promptly. * Record and relay guest feedback to improve service quality. * Provide information about the property, nearby attractions, and events. * Ensure a professional appearance and positive demeanor at all times. * Support front office operations and assist with guest documentation when needed. **Requirements** * Education: Any related qualification. * Experience: 1\-2 years of relevant experience in hospitality or customer service. * Language: Fluent in English. * Personal Attributes: Presentable, friendly, and proactive in guest engagement. Job Types: Full\-time, Contract Contract length: 6 months Application Question(s): * This vacancy is for 6 months contract. Is that Ok for you?