Customer Relations Management Officer

Description

Summary: Seeking a dedicated professional to manage and maintain client relationships, handle inquiries, and report on satisfaction metrics in a Customer Relationship Management role. Highlights: 1. Manage and maintain client relationships for satisfaction and retention 2. Handle client inquiries, complaints, and feedback promptly 3. Prepare reports on client interactions and satisfaction *Requirement: Arab nationals with proficiency in Qatari dialect* **Qualifications:** * Bachelor’s degree in Business Administration, Marketing, or related field * Proven experience in Customer Relationship Management or similar role * Strong communication and interpersonal skills * Proficiency in Microsoft Office **Key Responsibilities:** * Manage and maintain client relationships to ensure satisfaction and retention * Handle client inquiries, complaints, and feedback in a timely manner * Prepare reports on client interactions and satisfaction metrics Interested candidates may send their CV to **recruitment@monaqasat.net** with the **position title mentioned in the subject line**. Job Type: Full\-time Work Location: In person