**Key Responsibilities** * Greet every customer warmly upon entering the store with a friendly smile and positive demeanour. * Operate the POS system to process customer purchases accurately and efficiently, including both in\-store and online orders. * Handle payments through various methods (cash, credit/debit cards, mobile payments), ensuring correct change and transaction accuracy. * Verify prices and check product availability before processing transactions for walk\-in and online customers. * Manage and track online orders, ensuring they are properly processed through the POS system and reflected accurately in the inventory. * Assist customers with inquiries related to online orders, adjustments, or cancellations as required. * Ensure smooth coordination between in\-store and online transactions, keeping systems always updated. * Maintain a clean, organized, and efficient POS station and cash register area. * Process returns, exchanges, and refunds in accordance with company policy. * Ensure all transactions are correctly recorded and balanced at the end of each shift. * Report any discrepancies, system issues, or irregularities to the management team promptly. * Support inventory management by monitoring stock levels and updating the system for both physical and online sales. * Deliver excellent customer service by handling inquiries, concerns, and complaints professionally. * Collaborate with colleagues to ensure smooth daily store operations and efficient order handling. **Additional Responsibilities (During Market Season or Events)** * Participate in special market or event operations as assigned by management. * Perform cashier duties at event locations or temporary sales venues, following the provided event schedule. * Ensure the same service standards and accuracy in all transactions during events. * Assist with event setup, POS operation, and customer service at the event site. **General Requirements** * Follow all company policies and procedures regarding cash handling, security, and POS operations. * Perform other duties as assigned by management. Job Type: Full\-time