Description
Summary:
This role involves greeting customers, executing requests, handling inquiries and complaints, and contributing to branch targets while adhering to organizational and AML guidelines.
Highlights:
1. Execute customer requests and transactions adhering to compliance
2. Effectively handle customer inquiries and complaints
3. Help the branch achieve targets through good customer interactions
· To greet the customers and welcome them when the customers enter the branches.
· To execute customer requests and transactions.
· To ensure that all the transactions are done adhering to the guidelines of the organization and AML compliance.
· To effectively handle customer enquiries (over phone and in person).
· To show a consistency in doing the customer transactions and hence achieving the targets.
· Effectively handle customer complaints and track the status of customer complaints through CMS system.
· To effectively handle customers through lobby management.
· To help the branch achieve the targets through good customer interactions.
Job Type: Full\-time
Pay: Up to QAR3,000\.00 per month
Education:
* Bachelor's (Preferred)
Experience:
* Cashier: 2 years (Preferred)
Language:
* English (Preferred)
Work Location: In person