Description
Summary:
As a Customer Service Expert, you create a unique and memorable guest experience beyond culinary expectations—managing everything from setup to service.
Highlights:
1. Create a unique and memorable customer experience.
2. Offer a wide range of services for a memorable dining experience.
3. Interact with guests and deliver impeccable service.
**Additional Information**
**Job Number**26106051
**Job Category**Food and Beverage \& Culinary
**Location**The Pearl Island, Doha, Qatar, Qatar, 14875
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Our work goes beyond simply placing food on the table for guests to enjoy until they request their bill. First and foremost, we must build a unique and memorable experience—in addition to food and beverage offerings. Our Customer Service Experts demonstrate initiative and provide a broad spectrum of services to ensure our guests’ meals are truly memorable. Whether it’s setting the table, communicating with the kitchen, interacting with and serving guests, or cleaning work areas and supplies, the Customer Service Expert ensures guests feel that every transaction is part of the experience.
Regardless of your role, certain fundamentals are essential to success—the creation of a safe workplace, adherence to company policies and procedures, commitment to quality standards, and ensuring your uniform, personal appearance, and communications remain professional. The Customer Service Expert role requires being on your feet and moving (standing, sitting, or walking for extended periods); navigating sloped, uneven, or slippery surfaces; handling menus (reading and visually verifying information); and getting hands-on in your work (moving, lifting, carrying, pushing, pulling, and positioning objects weighing up to 25 pounds (11.4 kg) unassisted and up to 50 pounds (22.7 kg) with assistance; reaching overhead and below knee level—including bending, twisting, pulling, and squatting). It is essential that Customer Service Experts perform all these tasks flawlessly (and any other reasonable task assigned)—ensuring our guests remain consistently satisfied and our business continues to thrive.
RECOMMENDED QUALIFICATIONS
Education Level:High school diploma or equivalent.
Related Work Experience:Less than one year of related work experience.
Supervisory Experience:None.
Licenses or Certifications:None.
*At Marriott International, we are committed to promoting equal employment opportunity, welcoming every individual with dignity, and providing equal opportunities to all. We foster an environment where our associates’ unique attributes are appreciated and celebrated. Our greatest strength lies in the diverse mix of cultures, skills, and experiences of our associates. We ensure prevention of discrimination based on protected characteristics—including disability, veteran status, and any other characteristic covered under applicable law.*
Combining timeless elegance with avant-garde spirit, the St. Regis Hotels \& Resorts brand delivers exceptional experiences across more than 50 luxury hotels and resorts worldwide. Since the opening of the first St. Regis hotel in New York—founded by John Jacob Astor IV at the dawn of the 20th century—the brand has continuously offered guests personalized, flawless, and anticipatory service through its caring staff, who blend classic refinement with modern sensibility, and its exclusive butler service. We invite you to explore our job opportunities. By joining the St. Regis team, you also become part of the Marriott International portfolio of properties. **Choose** a company that empowers you to bring your best self forward, **give** meaning to your professional life, **be part of** an incredible international team, and **become** the best version of yourself.