Customer Service Representative

Description

Summary: Gral Informatica Solutions is seeking a Customer Service Representative to provide professional support to clients, respond to inquiries, and ensure a positive customer experience. Highlights: 1. Provide professional support to clients 2. Ensure a positive customer experience 3. Professional and supportive workplace Gral Informatica Solutions is looking for a Customer Service Representative to provide professional support to clients and assist with daily customer inquiries. Responsibilities include responding to phone calls and emails, maintaining customer records, coordinating with internal departments, resolving service\-related concerns, and ensuring a positive customer experience. Responsibilities: Respond to customer inquiries via phone, email, and chat Maintain accurate customer records and documentation Assist clients with service\-related concerns and requests Coordinate with internal departments to ensure timely resolutions Perform basic administrative and data entry tasks Requirements: At least Senior High School graduate or college level Excellent English communication skills Basic computer proficiency (MS Office, email, and web applications) Strong customer service and problem\-solving skills Ability to work independently and in a team environment Benefits: Competitive salary package Paid training and onboarding Career advancement opportunities Professional and supportive workplace الراتب المدفوع: QAR٦٠٫٢٠ لكل ساعة موقع العمل: بشكل شخصي