Summary: We are seeking a problem-solving IT Support Specialist to provide technical support, diagnose and resolve issues, and improve IT processes. Highlights: 1. Provide day-to-day technical support to employees 2. Diagnose and resolve hardware, software, network, and account-related issues 3. Troubleshoot problems efficiently and find practical solutions We’re looking for a **problem\-solving IT Support Specialist** to join our team and help keep our technology running smoothly. The ideal candidate is someone who enjoys troubleshooting, thinks logically, and stays calm when faced with challenging technical issues. What you’ll do * Provide day\-to\-day technical support to employees * Diagnose and resolve hardware, software, network, and account\-related issues * Troubleshoot problems efficiently and find practical solutions * Set up and maintain computers, devices, applications, and user accounts * Respond to support requests and ensure issues are followed through to resolution * Escalate complex issues when necessary and work with external IT providers when required * Document solutions and maintain accurate IT support records * Help improve IT processes and prevent recurring technical problems What we’re looking for * Experience in an IT support or help desk role * Strong troubleshooting and problem\-solving skills * A patient, practical, and solutions\-focused approach * Good knowledge of Windows, Microsoft 365, networking, and common business applications What makes you a great fit You’re the kind of person who doesn’t stop at **“I don’t know.”** You investigate, ask the right questions, test possible solutions, and keep working until you find the answer. Pay: Up to QAR4,000\.00 per month Application Question(s): * Do you have a valid QID? Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
