Restaurant Manager

Description

Summary: Responsible for the complete day-to-day food and beverage operation of an assigned Outlet, ensuring alignment with brand vision and quality standards while delivering budgeted P&L results. Highlights: 1. Promote brand culture and ensure customer service standards are met daily. 2. Manage HR duties including hiring, appraisals, and staff training. 3. Oversee P&L, inventory, and facility maintenance for the outlet. Job Title: Restaurant Manager Location: Doha, Qatar Job Summary Take full responsibility for the day\-to\-day food and beverage operation of the assigned Outlet in line with Brunch \& Cake's vision, business plan, company guidelines, quality standards, Food Safety, and Health \& Safety policies. The Outlet Manager assumes responsibility for delivering budgeted P\&L results. Duties \& Responsibilities \-Promote brand culture and values within the team. \-Ensure that customer service standards are executed daily as per brand guidelines. \-Provide a positive and friendly guest experience \& employees are interacting with customers in a calm, friendly \& professional manner. \-Address customer complaints or issues \& courteously resolve matters. \-Obtain customer feedback and make suggestions to implement changes to improve operations if needed. \-Create an environment that encourages teamwork. \-Guarantee the attendance \& completion of all required staff training \& maintain high levels of product knowledge within your team. \-Responsible for all HR\-related duties; hiring, performance appraisals, disciplinary actions, terminations, leave planning \& administrative record keeping of all employees’ personal information. \-Effectively manage the outlets’ workforce \& ensuring the outlet is efficiently staffed at all times. \-Ensure all team members are in uniform \& well presented as per brand grooming \& personal hygiene guidelines. \-Make sure the team stays abreast of all updates communicated by the brand. \-Ensure product quality and that all employees are delivering products as per brand standards. \-Ensure that daily, weekly \& monthly operational duties are executed. \-Ensure that Brand, standard operational procedures (S.O.P) are enforced. \-Ensure record keeping of all procedural documentation. \-Deliver budgeted P\&L and make suggestions on improving sales and \-Take full responsibility for cash handling procedures on site. \-Create and analyze regular reports on the Outlet’s performance. \-Responsible for the effective management of the Outlets inventory; food, beverage, OS\&E \& FF\&E. \-Ensure that the facility is well maintained and that the interior and exterior styling of the venue is as per brand guidelines. \-Ensure that all necessary permits \& licenses are up to date. \-Ensure adherence to health \& safety regulations as per local legislation. Preferred Qualifications Bachelor’s degree in Hospitality Management, Business, or related field (preferred) 3–5 years of experience in a similar role (F\&B experience required) Strong leadership and team management skills Excellent communication and organizational abilities Ability to work under pressure in a fast\-paced environment Must be locally available in Qatar What We Offer Competitive salary package Career growth opportunities within a dynamic hospitality group Work Location: In person