Assistant Manager- Spa

Description

Summary: The Assistant Manager Spa provides hands-on support and guidance, ensuring services align with approved Spa brand standards and anticipating discerning guests' needs. Highlights: 1. Delivering Moments of More through challenging and rewarding careers 2. Responsible for efficient department running in line with brand standards 3. Focus on wellbeing, inclusion, respect, empathy, integrity, and experimentation **Summary** ----------- At Andaz Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity,** and **Experimentation** are the core of what we do. Our family atmosphere is what keeps our colleagues highly engaged. You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager Spa is responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service. You will also be responsible to ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit. **Qualifications** ------------------ * Diploma or Bachelor's degree in Hospitality Management, Spa Management, Wellness, Business Administration, or a related field. * Minimum 3 years of experience in spa operations within a luxury hotel, resort, or wellness facility. * Strong knowledge of spa treatments, wellness programs, and luxury guest service standards. * Proven ability to drive spa revenue and retail sales performance. * Proficiency in spa management systems and Microsoft Office applications. * Ability to handle guest requests and complaints efficiently and professionally.