IT Support

Description

Summary: Art Dasa is seeking a reliable and tech-savvy IT Support Specialist to ensure smooth day-to-day technology operations, solving technical issues and supporting users. Highlights: 1. Stable career path with opportunities for growth in a supportive environment 2. Hands-on experience with systems, networks, and infrastructure 3. Professional training and IT development opportunities Art Dasa is looking for a reliable and tech\-savvy IT Support Specialist to ensure smooth day\-to\-day technology operations across the organization. This is a great opportunity for someone who enjoys solving technical issues, supporting users, and working with systems that keep business operations running efficiently. If you are passionate about technology, troubleshooting, and helping people solve IT challenges, this role offers a stable career path with opportunities for growth in a supportive environment. About the Company Art Dasa is a growing organization focused on delivering quality services supported by efficient and reliable technology systems. We value innovation, operational stability, and continuous improvement in our digital and technical infrastructure. Our IT team plays a key role in ensuring smooth business operations by maintaining systems, supporting employees, and improving overall technical performance. Why Work With Us * Competitive and transparent salary package * Stable full\-time employment in Qatar * Opportunities for IT career growth and specialization * Hands\-on experience with systems, networks, and infrastructure * Supportive and collaborative team environment * Training and skill development opportunities * Exposure to modern IT tools and technologies * Long\-term career stability and advancement potential Key Responsibilities * Provide technical support for hardware, software, and network issues * Install, configure, and maintain computers, printers, and IT systems * Troubleshoot and resolve user technical problems in a timely manner * Manage user accounts, passwords, and system access rights * Monitor system performance and ensure optimal functionality * Support network connectivity, Wi\-Fi, and basic server issues * Maintain IT inventory and equipment documentation * Assist in software installation, updates, and upgrades * Ensure data backup and system recovery procedures are followed * Respond to IT service requests and helpdesk tickets * Support cybersecurity measures and basic system protection * Coordinate with vendors and external IT service providers * Document technical issues and solutions for future reference * Provide training and guidance to staff on IT systems and tools * Ensure compliance with IT policies and company procedures Skills for this Role * IT Support and Helpdesk Support * Troubleshooting Hardware and Software Issues * Network Support and Configuration * Windows and Operating Systems Administration * Active Directory and User Management * Technical Problem Solving * System Maintenance and Upgrades * IT Security Basics and Cybersecurity Awareness * Printer and Peripheral Device Support * Remote Support Tools * Ticketing Systems (e.g., Service Desk tools) * Data Backup and Recovery * Microsoft Office Suite Support * Cloud Services Basics (e.g., Microsoft 365, Google Workspace) * Communication and Customer Service Skills * Time Management and Prioritization * Analytical Thinking * Documentation and Reporting * Team Collaboration Qualifications * Bachelor’s degree or diploma in Information Technology, Computer Science, or related field preferred * Previous experience in IT support, helpdesk, or technical support roles is an advantage * Basic knowledge of computer systems, networks, and troubleshooting techniques * Familiarity with Windows operating systems and office applications * Strong communication and problem\-solving skills * Ability to work independently and handle multiple support requests * Certifications such as CompTIA A\+, CCNA, or equivalent are a plus What Success Looks Like The successful candidate will ensure smooth IT operations by quickly resolving technical issues, supporting employees effectively, maintaining system reliability, and contributing to a stable and efficient technology environment. Benefits * Competitive monthly salary * Health insurance coverage * Paid annual leave * Professional training and IT development opportunities * Performance\-based incentives * Stable and supportive work environment * Career growth opportunities in IT Apply Today If you are ready to build your IT career and support a dynamic organization, we encourage you to apply today. Join Art Dasa and become part of a team that keeps technology running smoothly and efficiently. Apply now and take the next step in your IT career. الراتب المدفوع: QAR٣٬٠٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي