Summary: Seeking Sales Advisors to manage customer care, achieve sales targets, and uphold brand standards in Doha stores, focusing on exceptional service and product promotion. Highlights: 1. Utilize store resources to meet sales and KPI targets 2. Set customer service standards with the Eyewa GUEST EXPERIENCE 3. Promote brand culture and live Eyewa Values We are hiring a Sales Advisors for our Doha stores. This role will report directly to the Store Manager and will own all responsibilities relating to the treatment and care of eyewa customers. **You will be responsible for:** ● Utilize all available store resources to meet or exceed store and individual sales targets and KPI targets. \- ATV \- inspiring customers across categories and upselling any product. \- Conversion \- showing exceptional brand awareness and welcoming customers at the store entrance. \- UPT \- promoting our brand to consumers by inspiring them to purchase more of our products. ● Use the Eyewa GUEST EXPERIENCE to set a standard for customer service, by meeting/exceeding expectations. ● Being well groomed by adhering to Eyewa uniform policies and standards. ● Introducing Eyewa Exclusive In House Brands to customers with confidence by seeking knowledge and sharing with peers. ● Educating your peers on how to improve their customer service behaviors by sharing your own experiences. ● Promoting the brand culture and living the Eyewa Values by continuously demonstrating them and inspiring others to do the same. ● Executing and maintaining the store's VM standard based on the brand's guidelines. ● Complete cash register transactions efficiently, accurately and fast \- invoices, refunds and exchanges. ● Maintaining effective customer data management so that brands/stores can build customer loyalty. ● Performing the opening and closing procedures of the store in accordance with established procedures. ● Straighten, arrange, stock and dust off merchandise, maintain shelving areas as directed by management and participate in the designing of displays in windows and on tables. ● Taking delivery of stock and entering the received stock into the system as soon as it arrives. ● Communicating with the Store Manager regarding stock availability and specific store requirements. ● Following the procedures and policies of the brand to minimize stock losses on the sales floor and in the stockroom. ● Conducting and initiating daily stock counts to maintain a balanced inventory report. ● Resolving customer complaints in a timely manner, and coming up with creative solutions for complex problems. **You will be:** ● 2 \-3 years experience in a Retail/ Customer Service / Hospitality environment. ● Fluency in English ● Flexibility to work shifts / retail hours ● Ability to execute store operations, focusing on selected functional areas. ● Confident communicator who excels in verbal communication. ● An enthusiastic self\-starter with a can\-do attitude. ● Being confident in your abilities to take responsibility for the floor in the absence of a supervisor or manager. ● A person who enjoys training new employees and assisting with store onboarding and inductions. ● Someone who is collaborative, productive and is respectful towards fellow team members. ● Passionate about learning and seeking ways to improve on a personal and professional level. Job Type: Full\-time Pay: From QAR4,000\.00 per month Work Location: In person
Fatima Al-Kuwari
Indeed · HR
Fatima Al-Kuwari
Indeed · HR
