IT Support Specialist

Description

Summary: Join IAS Darbar as an IT Support Specialist, acting as the ultimate guardian of our digital workplace, ensuring seamless technology and solving technical challenges in a fast-paced environment. Highlights: 1. Be the ultimate guardian of our digital workplace. 2. Solve complex tech problems and ensure daily success. 3. Work in a vibrant, supportive, and multicultural environment. At **IAS Darbar**, we believe that seamless technology is the backbone of a thriving business. As we continue to grow and innovate in Doha, we are looking for a tech\-savvy, problem\-solving wizard to join our team. If you are passionate about IT, love helping people navigate technical challenges, and thrive in a fast\-paced environment, you’ll fit right in. **The Role** As our **IT Support Specialist**, you won’t just be fixing computers—you will be the ultimate guardian of our digital workplace. You will ensure our team has the hardware, software, and network reliability they need to succeed every single day. From troubleshooting complex network glitches to onboarding new team members with the perfect tech setup, your work will directly impact our daily success. **Key Responsibilities** * **Tech Rescue:** Provide day\-to\-day desktop support, troubleshooting hardware, software, network, and system issues promptly. * **Infrastructure Management:** Set up, configure, and maintain workstations, laptops, printers, servers, and peripheral devices. * **Network \& Security:** Monitor local networks (LAN/WAN, Wi\-Fi) and ensure firewalls, antivirus software, and data backups are operating flawlessly. * **User Onboarding:** Manage user accounts, permissions, and access rights (Active Directory, Office 365, etc.) for new hires and existing staff. * **Vendor Coordination:** Work alongside local ISPs and IT vendors to resolve external service disruptions quickly. * **Documentation:** Maintain an accurate inventory of IT assets and create simple, user\-friendly tech guides for the team. **What We Are Looking For** * **Experience:** 2–5 years of proven experience in an IT Support, Helpdesk, or Technical Support role. * **Technical Toolkit:** Strong knowledge of Windows/Mac OS, Office 365, Active Directory, basic networking (TCP/IP, DNS, VPNs), and troubleshooting hardware. * **The "Soft" Skills:** Excellent communication skills in English (Arabic is a plus!). You should be able to explain complex tech concepts to non\-technical colleagues without using scary jargon. * **Mindset:** A proactive problem\-solver who stays calm under pressure and genuinely enjoys helping others. * **Location:** Currently residing in Doha, Qatar, with a transferable visa/NOC preferred. **Why Join IAS Darbar?** * A vibrant, supportive, and multicultural working environment. * Opportunities to learn, grow, and take ownership of our IT infrastructure. * Competitive salary and benefits package matching your experience. **How to Apply** Ready to be our IT hero? Click **Apply Now** and send us your updated CV along with a brief note telling us about the most challenging tech problem you’ve ever solved! Pay: QAR680,000\.00 per year Work Location: In person