Billing Coordinator

Description

Summary: This role involves owning end-to-end billing and accounts receivable processes, ensuring accurate invoicing, timely cash collection, and clean month-end close for various revenue streams. Highlights: 1. Own end-to-end billing and accounts receivable processes 2. Ensure accurate invoicing and timely cash collection 3. Opportunity for process improvement and automation ***COMPANY OVERVIEW*** **MAHA ASSOCIATES HOLDING** is a diversified holding company based in Qatar that invests in and manages subsidiaries across sectors such as real estate, construction, trading, and professional services. The firm provides strategic oversight, capital allocation, and operational support to grow portfolio businesses and pursue local and regional investment opportunities. **Position summary** Own end‑to‑end billing and accounts receivable processes to ensure accurate invoicing, timely cash collection, and clean month‑end close for recurring and one‑time revenue streams. **Key responsibilities** * Invoice generation: create, validate, and distribute customer invoices (recurring and one‑time) using billing/ERP systems; ensure alignment with contracts, price lists, and purchase orders. * Contract \& pricing validation: review SOWs and contracts for billing terms, discounts, tax treatment, billing schedules, and revenue recognition triggers; escalate discrepancies. * Cash application: post customer payments, reconcile bank deposits, apply credits, handle chargebacks/refunds, and maintain unapplied cash aging below target threshold. * Accounts receivable management: monitor AR aging daily, execute collections outreach (calls/emails), negotiate payment arrangements, and escalate delinquent accounts to management. * Dispute resolution: investigate billing disputes, correct billing errors, issue credit memos or adjustments, and document root causes to prevent recurrence. * Revenue \& month‑end support: prepare billing and AR reconciliations, support revenue recognition schedules, provide backup for journal entries, and respond to audit requests. * System administration \& integrations: maintain billing master data (billing addresses, payment terms, tax IDs), configure billing cycles, manage ERP‑CRM integrations, and test billing system changes. * Reporting \& KPIs: produce daily/weekly AR reports, DSO, aging rollups, unapplied cash reports, billing volume summaries, and ad‑hoc analyses for finance leadership. * Process improvement \& controls: document SOPs, implement internal controls for invoice approval and segregation of duties, lead automation opportunities to reduce manual adjustments and DSO. * Customer \& cross‑functional liaison: coordinate with Sales for contract clarifications, Customer Success for billing\-related churn or credits, and Finance/Tax for compliance and escalations. * Compliance \& payments: ensure billing complies with tax, regulatory, and contractual obligations; manage interactions with payment processors and support PCI/financial audits. Requirements * Experience: 2–4 years billing, AR, or revenue operations experience; SaaS/subscription billing experience strongly preferred. * Systems: hands‑on with billing/ERP platforms (NetSuite, Zuora, Chargebee, Oracle, SAP) and CRM integrations (Salesforce); proficient in Excel (VLOOKUP, pivot tables) and basic SQL for reconciliations. * Technical skills: familiarity with payment processing (ACH, credit card, wire), tax handling in billing, and automated cash application tools. * Finance knowledge: solid understanding of revenue recognition, accruals, reconciliations, and journal entry preparation. * Soft skills: strong attention to detail, analytical problem‑solving, excellent written/verbal communication, and customer‑facing experience. * Qualifications: associate or bachelor’s degree in Accounting, Finance, or related field preferred; certifications or coursework in accounting a plus. Performance metrics * Average DSO target (e.g., \99%) * Time to resolve billing disputes (target \<10 business days) * Unapplied cash as % of AR (target \<2%) Nice‑to‑have * Experience with subscription models, proration, usage billing, and handling refunds/chargebacks. * Familiarity with tax engines (Avalara) and experience supporting external audits. Job Type: Permanent Pay: QAR50\.50 \- QAR75\.25 per hour Expected hours: 40 per week Work Location: In person