IT Support Specialist

Description

Summary: Sarris Darm is seeking an IT Support Specialist to provide technical assistance, troubleshoot issues, and support IT systems in a collaborative environment focused on innovation. Highlights: 1. Opportunity to develop technical expertise and grow your career 2. Work in a supportive and collaborative environment 3. Focus on innovation, reliability, and continuous improvement Are you passionate about technology and solving technical challenges? Join Sarris Darm as an IT Support Specialist and play a key role in ensuring our employees have the technology, systems, and support they need to succeed. This is an excellent opportunity to work in a collaborative environment, develop your technical expertise, and grow your career with a company that values innovation, reliability, and continuous improvement. What We Offer * Competitive salary package * Health and medical benefits * Paid annual leave and public holidays * Professional development and training opportunities * Career growth and advancement potential * Supportive and collaborative work environment * Modern tools and technology * Stable full\-time schedule Schedule * Full\-time position * Standard business hours * Additional support coverage may be required as needed Key Responsibilities * Provide first and second\-level technical support to employees * Troubleshoot hardware, software, network, and system issues * Install, configure, and maintain computers, laptops, printers, and peripherals * Set up and manage user accounts, permissions, and access rights * Support Microsoft Windows environments and business applications * Monitor and maintain IT systems, networks, and equipment * Respond to help desk tickets and resolve issues within service\-level targets * Document technical issues, solutions, and support activities * Assist with software deployments, upgrades, and system updates * Support cybersecurity best practices and security compliance requirements * Collaborate with internal teams and external vendors when needed * Provide user training and technical guidance to employees Skills * IT troubleshooting and technical support * Help desk support * Microsoft Windows administration * Active Directory * Microsoft 365 administration * Network troubleshooting * Hardware and software installation * Ticketing systems * User account management * Desktop support * Remote support tools * Cybersecurity awareness * System maintenance * Problem\-solving skills * Customer service and communication What We're Looking For * Experience in IT support, help desk, desktop support, or a similar technical role * Knowledge of Windows operating systems and Microsoft 365 applications * Understanding of networking fundamentals, hardware, and software troubleshooting * Ability to diagnose and resolve technical issues efficiently * Strong communication and customer service skills * Good organizational and documentation abilities * Ability to work independently and as part of a team * Relevant certifications are an advantage but not required About the Company Sarris Darm is committed to delivering excellence through innovation, efficiency, and strong operational support. We invest in our people, technology, and processes to create an environment where employees can perform at their best and contribute to meaningful business outcomes. Why Work With Us At Sarris Darm, you'll have the opportunity to work with modern technologies, develop valuable technical skills, and be part of a team that recognizes performance and supports professional growth. We believe in creating a positive workplace where employees are empowered to learn, contribute, and advance their careers. الراتب المدفوع: QAR٤٬٠٠٠٫٠٠ لكل شهر موقع العمل: بشكل شخصي